Meritt Cartwright
Nashville
Summary
Results-driven sales professional with experience in direct sales, team support, and retail customer service. Skilled in training others, building relationships, and exceeding sales goals in fast-paced environments.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Corporate Trainer
MCM Managment
Nashville
05.2025 - Current
FOH Team Member
Panda Express Restaurant
Nashville, TN
02.2023 - Current
- Collected credit card and cash payments to complete transactions for customer orders.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
Guest Service Advocate/Cashier
Target
Nashville
05.2022 - 02.2023
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions and offered product advice.
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Food and Beverage Server
Nashville Shores Lakeside Resort
Hermitage
03.2021 - 08.2021
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Greeted guest, gave guest positive information regarding the establishment and features. Waited guest, prepared food, and delivered food to guest.
- Hosted, prepped food, and attended to needs and concerns of the respected area, (up to 4 tables of 6 guest or more.)
Intern
Turnip Green Creative Reuse
Nashville
06.2020 - 07.2020
- Worked with team members to promote great customer service and pleasant work environment.
- Handled incoming and outgoing supplies and packages and routed to appropriate personnel.
- Assisted with event planning, support and execution of virtual and in-person engagements.
- Worked alongside senior team members to learn related job tasks and roles.understanding.
Education
High School Diploma -
Antioch High School
Nashville , TNAssociate of Science - Psychology
Austin Peay State University
Clarksville, TNSkills
- Personal service background
- Problem resolution
- Reliable & trustworthy
- Critical thinking
- Teambuilding
Education and Training
other
Certification
- OSHA certified
Timeline
Corporate Trainer
MCM Managment
05.2025 - Current
FOH Team Member
Panda Express Restaurant
02.2023 - Current
Guest Service Advocate/Cashier
Target
05.2022 - 02.2023
Food and Beverage Server
Nashville Shores Lakeside Resort
03.2021 - 08.2021
Intern
Turnip Green Creative Reuse
06.2020 - 07.2020
High School Diploma -
Antioch High School
Associate of Science - Psychology
Austin Peay State University