Summary
Overview
Work History
Education
Skills
Timeline
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Merlyn Benitez

Nashville

Summary

Personable and driven professional with a strong background in customer-facing roles, and a natural ability to connect with people. Known for maintaining a calm and confident presence, even in fast-paced or high-pressure environments. Skilled in communication, multitasking, and conflict resolution, with a focus on creating a positive experience for everyone I interact with. A fast learner, team player, and dependable worker with a consistently professional attitude and strong work ethic.

Overview

3
3
years of professional experience

Work History

server

Amerigo
Nashville
09.2023 - 06.2024
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Provided exceptional service to high volume of daily customers.
  • Followed health safety guidelines when preparing and serving food products.
  • Assisted in training new servers.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Front Desk Receptionist

Immigration Support Service
Nashville
02.2021 - 12.2022
  • Welcomed guests with a positive attitude, setting the tone for a smooth and memorable visit.
  • Managed high volume phone calls, emails, and walk-ins, staying calm and efficient.
  • Quickly resolved guest issues with professionalism and a solution-focused approach.
  • Maintained a clean, organized front desk while handling multiple tasks under pressure.

Education

GED -

Glencliff High School
Nashville, TN

Skills

  • Bilingual: fluent in English and Spanish
  • Advanced customer service and relationship building: fosters loyalty and repeat business
  • Multitasking and time management
  • Fine dining and high-volume serving
  • Bartending and mixology
  • Appointment scheduling and front desk operations: managing bookings and guest flow efficiently
  • Fast learner and team player

Timeline

server

Amerigo
09.2023 - 06.2024

Front Desk Receptionist

Immigration Support Service
02.2021 - 12.2022

GED -

Glencliff High School

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Merlyn Benitez