Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Merna Laylay

Goodlettsville

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

6
6
years of professional experience

Work History

Server

Hibachi-San
Oceanside
04.2024 - 01.2026
  • Delivered exceptional customer service in high-pressure dining environment, enhancing guest experience.
  • Served food and beverages promptly, contributing to overall guest satisfaction.
  • Ensured cleanliness and organization of dining area during shifts, promoting a welcoming atmosphere.

Host

Soho Japanese Bistro
West Chester
06.2022 - 03.2024
  • Greeted guests warmly, enhancing overall dining experience.
  • Managed reservations and seating arrangements to maximize guest satisfaction.
  • Coordinated with servers to streamline table turnover and improve service flow.

Stocker

Walmart
Mason
01.2020 - 03.2022
  • Stocked shelves with merchandise, ensuring product availability for customers and supporting sales.
  • Organized backroom inventory for efficient access and retrieval, facilitating smooth stocking shifts.
  • Assisted customers in locating products, improving their shopping experience and increasing satisfaction.

Education

PICS High School
DOLONIER , Pohnpei

Skills

  • Order accuracy
  • Point of sale
  • Cash handling
  • Food safety
  • Customer service

Languages

Pohnpei
Native/ Bilingual
English
Native/ Bilingual

Timeline

Server

Hibachi-San
04.2024 - 01.2026

Host

Soho Japanese Bistro
06.2022 - 03.2024

Stocker

Walmart
01.2020 - 03.2022

PICS High School
Merna Laylay