Meyah Willis
Nashville
Summary
Administrator with 8+ years of hospitality and food service, specializing in dining operations, staff training, and workflow optimization. Known for being a communicative and reliable team member who consistently goes above and beyond to create positive, memorable guest experiences. Brings hands-on experience in high-pressure environments, including 4+ years in management, and is seeking to expand leadership responsibilities.
Overview
8
8
years of professional experience
Work History
RESIDENT RELATIONS & ACTIVITIES COORDINATOR
David Jones, Jr. Assisted Living Center
Nashville
11.2023 - 10.2025
- Led daily activity programming to improve resident engagement and overall well-being
- Designed and implemented creative activity calendars, increasing participation and consistency
- Collaborated with healthcare staff to align activities with resident care plans
- Trained new staff to ensure smooth program execution
- Built partnerships with community organizations to expand programs & resident experiences
- Monitored feedback and adjusted programming to improve resident satisfaction and attendance
LEAD DELIVERY DRIVER
Amazon DSP
La Vergne, TN
08.2022 - 01.2023
- Delivered high-volume packages efficiently while maintaining strong on-time performance
- Trained new drivers on safety procedures an delivery protocols
- Resolved customer issues to maintain service quality and satisfaction
- Maintained accurate delivery logs and ensured compliance with company standards
DELIVERY DRIVER/MANAGER
Tiff’s Treats
Nashville, TN
03.2020 - 04.2022
- Managed daily delivery operations and ensured timely service execution
- Supervised staff, assigned duties, and maintained workflow efficiency
- Handled customer concerns and resolved service issues professionally
- Tracked performance data and implemented improvements to reduce delays and errors
- Assisted with kitchen operations and team coordination during peak hours
SERVER/HOSTESS/FOOD EXPEDITOR
Party Fowl
Nashville, TN
09.2017 - 02.2020
- Delivered high-quality customer service in a fast-paced restaurant environment
- Managed orders, payments, and guest inquiries using POS systems
- Coordinated between kitchen and FOH to ensure timely service
- Trained new team members on service standards and procedures
- Maintained composure and high service standards in fast-paced, high-volume shifts, consistently meeting customer satisfaction expectations
- Assisted in training new team members on service flow, menu knowledge, and customer interaction to ensure high quality guest experience
Education
HIGH SCHOOL DIPLOMA -
RePublic High School
Nashville, TN05-2019
Skills
- Customer Service & Guest Experience
- Team Leadership & Training
- Operations
- Communication & Problem-Solving
- Cash Handling
- Technology Proficiency
- Delivery & Management
- Multitasking
Timeline
RESIDENT RELATIONS & ACTIVITIES COORDINATOR
David Jones, Jr. Assisted Living Center
11.2023 - 10.2025
LEAD DELIVERY DRIVER
Amazon DSP
08.2022 - 01.2023
DELIVERY DRIVER/MANAGER
Tiff’s Treats
03.2020 - 04.2022
SERVER/HOSTESS/FOOD EXPEDITOR
Party Fowl
09.2017 - 02.2020
HIGH SCHOOL DIPLOMA -
RePublic High School