Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

M. Hari PRASAD

Chennai

Summary

Detail-driven COB Analyst pivoting into Cloud Administration with a strong focus on Microsoft Azure. Skilled in systems management, troubleshooting, and process improvement, with hands-on experience in Azure services through AZ-104 training. Known for fast learning, cross-team collaboration, and a commitment to building secure, efficient cloud environments. Ready to bring analytical expertise and operational discipline to cloud infrastructure and support roles.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Coordination of Benefits Specialist

Cognizant Technologies
06.2019 - Current


First project

  • Have experience working in Unix
  • Lead end-to-end implementation of payer integrations, including EDI (Electronic Data Interchange) connections.
  • Conduct eligibility, benefits, and claims testing before go-live.
  • Troubleshoot payer connection issues, and manage escalations


Second project

  • We perform analysis when a patient has more than one insurance policy (e.g., a primary, secondary and tertiary insurance).
  • Prevent duplicate payments and reduce overpayments by making sure claims are paid correctly.
  • Update patient insurance information in facets accurately.
  • Communicate with insurance companies, providers, and members to clarify coverage details.
  • Using service now tool to handle the tickets.



Senior Technical Process Executive

E-Billing Solutions PVT LTD
01.2013 - 01.2018
  • Sending PPK kit to merchants, doing seamless integration
  • Create and send Tokenization for storing card details in the server
  • Generating logs for the websites to analyze the transaction failure and coordinating with the bank to process the transactions

Senior Technical Support Executive

Qusient Technologies
06.2011 - 01.2013
  • Assisting the university staffs in uploading grades and assessments in student portals
  • Configuration of supporting applications and UAT testing for new staff

Education

MBA - Business Data analytics

Madras University
Chennai, India
04-2026

Bachelor of Arts - Philosophy

Madras Christian College
Chennai, India
03-2011

Skills

  • Introductory knowledge of Terraform
  • Azure continuous integration and delivery
  • Docker implementation experience
  • Kubernetes orchestration
  • Experience with Git workflows

Certification

  • Currently pursuing AZ-104 certification
  • Agile Scrum Master from Udemy
  • Typewriting Higher in the second class

Timeline

Coordination of Benefits Specialist

Cognizant Technologies
06.2019 - Current

Senior Technical Process Executive

E-Billing Solutions PVT LTD
01.2013 - 01.2018

Senior Technical Support Executive

Qusient Technologies
06.2011 - 01.2013

MBA - Business Data analytics

Madras University

Bachelor of Arts - Philosophy

Madras Christian College
M. Hari PRASAD