Mia Calvin
Memphis,TN
Summary
Dynamic and dedicated professional with extensive experience in customer service at Chick-fil-A, Wendy's and sonic. Proven ability to enhance service delivery and train new staff, demonstrating strong teamwork and problem-solving skills. Adept at cash handling and maintaining operational flow, consistently ensuring customer satisfaction and efficient service.
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.
Overview
3
3
years of professional experience
Work History
Cashier
Chick-fil-A
Memphis, TN
01.2025 - 02.2026
- Collaborated with team members to improve service delivery times.
- Stocked inventory and managed supplies to maintain operational flow.
- Trained new staff on register operations and customer service protocols.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
Lowes
Memphis, TN
09.2024 - 01.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained inventory accuracy through regular stock checks and inventory management systems.
- Collaborated with team members to create visually appealing merchandise displays.
- Provided training and mentorship to new associates on sales techniques and customer service standards.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Cashier
Wendys
Memphis, TN
08.2024 - 11.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Assisted customers with menu selections and dietary inquiries.
- Ensured cleanliness and organization of dining and service areas.
- Handled customer complaints professionally, ensuring satisfaction outcomes.
Carhop
Sonic
Memphis, TN
01.2023 - 01.2024
- Delivered food orders promptly to customers in designated areas
- Maintained cleanliness and organization of service area and equipment
- Assisted team members during peak hours to ensure efficient service
- Communicated effectively with kitchen staff to coordinate food preparation
Education
High School Diploma -
Ridgeway High School
Memphis, TN05.2025
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Team collaboration
- Time management skills
- Teamwork and collaboration
- Problem-solving skills
- Multi-tasking strength
Timeline
Cashier
Chick-fil-A
01.2025 - 02.2026
Sales Associate
Lowes
09.2024 - 01.2025
Cashier
Wendys
08.2024 - 11.2024
Carhop
Sonic
01.2023 - 01.2024
High School Diploma -
Ridgeway High School