Mia Fair
Knoxville
Summary
Detail-oriented Payroll and Compensation Analyst with extensive experience in managing payroll operations for large organizations. Known for delivering accurate payroll processing and maintaining compliance through effective collaboration with finance and HR teams. Demonstrated ability to implement process improvements that enhance efficiency and reduce costs.
Overview
15
15
years of professional experience
Work History
Field Compensation Senior Lead
Ecolab
St. Paul
01.2016 - 01.2019
- Managed compensation processes supporting 2,000+ field associates and 100+ commissioned sales professionals across U.S. and Canada.
- Performed detailed payroll reconciliations, validation reviews, and variance analysis to ensure accuracy prior to processing.
- Identified and implemented process improvements resulting in significant payroll cost savings and reduced error rates.
- Investigated and resolved compensation discrepancies, ensuring timely corrections and adherence to governance policies.
- Collaborated with HR, Finance, and business leaders interpret compensation structures and ensure compliance with company policies.
- Led operational training initiatives for six team members and department staff, strengthening internal controls and processing accuracy.
Sales & Service Specialist
Bank of America
Alpharetta
01.2013 - 01.2016
- Processed financial transactions accurately and in compliance with regulatory and internal policies.
- Performed account analysis and resolved customer account discrepancies.
- Achieved aggressive annual sales targets while maintaining high customer satisfaction.
- Trained and mentored new staff on compliance procedures, documentation standards, and transaction controls.
- Managed daily balancing and reconciliation of cash drawers and branch transactions.
Fraud Analyst
Bank of America
Kennesaw
01.2012 - 01.2013
- Utilized excellent logical and analytical skills to examine fraud losses and trends resulting to risk reduction.
- Increased operational performance by analyzing and improving financial review and fraud identification processes.
- Participated in a mentor certification program which included the training of new hires.
- Analyzed merchant transactions to detect fraud trends and financial risk exposure.
- Conducted detailed financial reviews and root-cause analysis to mitigate losses.
- Identified system and process improvements to strengthen fraud prevention controls.
- Collaborated with internal departments and external agencies to resolve unauthorized transactions.
- Participated in mentor certification program to train new hires on fraud analysis procedures.
Personal Banker and Lead Teller
Wells Fargo & Co.
Dublin
01.2004 - 01.2007
- Managed high-volume financial transactions including deposits up to $50K per transaction.
- Conducted account reconciliations and ensured compliance with financial regulations.
- Recognized with Circle of Excellence award for consistently exceeding quarterly sales goals.
- Oversaw teller operations and trained staff on financial processes and controls.
- Promoted financial products and services through consultative client engagement.
Education
BS - Information Security and Assurance
Kennesaw State University
Kennesaw, GA01-2012
ABA -
Georgia Perimeter College
Dunwoody, GA01-2010
Skills
- Payroll Analysis
- Risk Management
- Customer Service
- Banking
- Credit Analysis
- Sales Management
- Team Leadership
- Training Delivery
- Stakeholder Relationships
- Regulatory Compliance
- Process Administration
Timeline
Field Compensation Senior Lead
Ecolab
01.2016 - 01.2019
Sales & Service Specialist
Bank of America
01.2013 - 01.2016
Fraud Analyst
Bank of America
01.2012 - 01.2013
Personal Banker and Lead Teller
Wells Fargo & Co.
01.2004 - 01.2007
BS - Information Security and Assurance
Kennesaw State University
ABA -
Georgia Perimeter College