Micah Gardner
Nashville
Summary
Quality Assurance professional with strong background in ensuring product integrity and compliance. Skilled in identifying system inefficiencies, implementing effective quality control measures, and enhancing operational processes. Known for fostering team collaboration and adapting to evolving project demands while consistently achieving high-quality results. Equipped with analytical skills, attention to detail, and commitment to continuous improvement. Experience in Remote work and co-located scrum environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Quality Assurance Specialist
Medalogix
01.2019 - Current
- Conduct thorough testing of software applications, identifying and documenting bugs and defects to ensure the delivery of high-quality products
- Provide regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
- Contribute to the improvement of the QA process by suggesting and implementing enhancements to testing methodologies
- Strong Knowledge of Agile Scrum process and methodologies
- Knowledge and use of Azure Dev Ops, JIRA, and more
- API Testing using Postman and Azure API Management services
- Collaborate with cross-functional teams to develop robust quality assurance strategies for new products.
- Optimized workflow efficiency by introducing automation tools into the QA process where appropriate.
Technical Project Manager / Scrum Master
Change Healthcare
03.2015 - 12.2019
- Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
- Collaboration with developers, testers and product managers to troubleshoot customer requests and reported issues
- Established clear lines of communication between stakeholders by creating detailed status updates that kept everyone apprised of critical milestones throughout each stage of the project.
- Facilitated strong team collaboration through effective meeting management, open communication channels, and timely resolution of conflicts or issues.
- Scrum Master for 2 teams working on various technology projects
- Identified risks early in the project lifecycle, developing mitigation plans to prevent schedule delays
QA Engineer
MINDBODY Inc
06.2011 - 02.2015
- Manually test software in a hands-on, collocated scrum environment
- Contributed to the improvement of the QA process by suggesting and implementing enhancements to testing methodologies.
- Usability testing including technical support calls and onsite client visits
- API Testing using POSTMAN and SoapUI
- Enhanced software quality by developing and implementing comprehensive testing strategies, QA test plans and test cases
- Assist new team members to test and run REST API calls.
- Completed 8-month Software Test Engineer program where I learned to write automated tests in C# using Selenium framework
- Collaborated with developers and product owners to identify and resolve software issues, leading to higher product reliability.
- Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Contributed to the design, development and release of the first MINDBODY iPhone application
- Certified Scrum Master - facilitate scrum ceremonies including daily stand up, grooming, planning, reviews, retrospectives.
Education
Certification - Web-Design
Laurus College
Atascadero, CA01.2011
High School Diploma -
NCCS
Atascadero, CA01.2003
Skills
- Detail-oriented
- Quality assurance
- Analytical thinking
- Team collaboration
- Data analysis
- Regression testing
- Functional testing
- Documentation and reporting
- Agile methodology
- Issue resolution
- Continuous integration
Certification
- SAFe Scrum Master Certified, 2018
- Web Design from Laurus College, 2011
Languages
English
Native or Bilingual
Timeline
Quality Assurance Specialist
Medalogix
01.2019 - Current
Technical Project Manager / Scrum Master
Change Healthcare
03.2015 - 12.2019
QA Engineer
MINDBODY Inc
06.2011 - 02.2015
High School Diploma -
NCCS
Certification - Web-Design
Laurus College
Similar Profiles
Hi'ilei KapuHi'ilei Kapu
Catering Sales Manager at Margaritaville Hotel NashvilleCatering Sales Manager at Margaritaville Hotel Nashville
Edison Garcia De LeonEdison Garcia De Leon
Student Tutor at Southern Adventist UniversityStudent Tutor at Southern Adventist University
Billy DerrickBilly Derrick
Executive Producer at The George Plaster ShowExecutive Producer at The George Plaster Show
Jeremy SmithJeremy Smith
Quality Assurance Specialist (Quality Assurance Manager) at Federal Prison IndustriesQuality Assurance Specialist (Quality Assurance Manager) at Federal Prison Industries
Muath AlomiryMuath Alomiry
Quality Assurance Specialist & Quality Analysis at HungerstationQuality Assurance Specialist & Quality Analysis at Hungerstation