Micah Horst
Unarmed Security And Retail Sales Associate
Gallatin,TN
Summary
Dynamic professional with experience at Squadron Augmented Protection Service, adept in situational awareness and customer relations. Excelled in implementing access control and emergency response, enhancing facility safety. Proven track record in building client loyalty at Belk through exceptional service. Skilled in patrolling techniques and effective communication, contributing to a secure and welcoming environment.
Overview
1
1
year of professional experience
Work History
Unarmed Security Guard
Squadron Augmented Protection Service
Gallatin, Tennessee
10.2024 - Current
- Implemented access control procedures to prevent unauthorized entry into restricted areas of the facility.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Retail Sales Associate
Belk
Gallatin, Tennessee
09.2023 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Helped customers complete purchases, locate items, and join reward programs.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
High School Diploma -
Liberty Creek High School
Gallatin 05.2001 -
Skills
Patrolling techniques
Physical fitness
Crowd control
Situational awareness
Self-defense tactics
Timeline
Unarmed Security Guard
Squadron Augmented Protection Service
10.2024 - Current
Retail Sales Associate
Belk
09.2023 - Current
High School Diploma -
Liberty Creek High School
05.2001 -
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