Summary
Overview
Work History
Education
Skills
Timeline
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Micah James

Spring Hill

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Tire Technician

Discount Tire
05.2025 - Current
  • Responsibilities:
  • Performed tire installations and rotations, ensuring compliance with safety protocols.
  • Conducted thorough inspections of tires for wear, damage, and proper inflation.
  • Maintained cleanliness and organization of work area to enhance operational efficiency.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Collaborated with team members to complete complex repair jobs effectively and efficiently.

Assistant GM

Noodles & Company
08.2024 - 05.2025
  • Responsibilities:
  • Assisting the GM with implementing his vision/goals for the store
  • Handled cash accurately and prepared deposits.
  • Resolved problems promptly to elevate customer approval.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Conducted regular performance evaluations, providing constructive feedback to team members.
  • Provided support during staff shortages by stepping in to fill various roles as needed within the establishment.
  • Conducted regular inspections of facilities ensuring cleanliness and proper maintenance were always maintained at optimal levels.
  • Oversaw daily restaurant operations to ensure consistent compliance with safety regulations, health codes, and company policies.
  • Ordering food and equipment for restaurant in accordance with inventory management.
  • Led operational initiatives to enhance customer service and improve dining experience.
  • Trained and mentored staff, fostering a collaborative team environment.
  • Implemented inventory management systems to optimize stock levels and reduce waste.

Cook/Shift Lead/Senior Shift Lead

Pizza Hut
02.2019 - 08.2024
  • I started out as a cook, then worked my way up to Senior Shift Lead.
  • Responsibilities include:
  • Truck Ordering
  • Assist in the training of new staff members.
  • Inventory
  • Money management
  • Opening and Closing the restaurant
  • Lead and motivate team members to ensure customer satisfaction, quality product delivery, and a safe working environment.
  • Prepared and cooked a variety of pizzas and menu items to meet customer expectations.
  • Maintained cleanliness and organization of kitchen equipment and workstations for optimal efficiency.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

High School Diploma -

Penn Foster
Scranton, PA

Skills

  • Money Management
  • Truck Ordering
  • Customer Service
  • Inventory Management
  • Training of new employees
  • Tire installation
  • Tire mounting
  • Tire balancing
  • Wheel balancing
  • Vehicle lifting
  • Troubleshooting
  • Teamwork and collaboration

Timeline

Tire Technician

Discount Tire
05.2025 - Current

Assistant GM

Noodles & Company
08.2024 - 05.2025

Cook/Shift Lead/Senior Shift Lead

Pizza Hut
02.2019 - 08.2024

High School Diploma -

Penn Foster

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Micah James