Micah Smith
Memphis
Summary
Senior marketing student at the University of Memphis with a strong foundation in data analysis and business strategy. Proficient in Excel, Microsoft Office, Microsoft Word, Power BI, and Tableau. Adept at problem-solving, adaptability, and leveraging analytical tools to drive insights. Seeking opportunities to apply marketing knowledge and technical skills in a dynamic environment.
Overview
8
8
years of professional experience
Work History
Sales Associate
Bass Pro Shops
Memphis
02.2019 - Current
- Provided accurate information about products, prices and services.
- Adhered to company initiatives and achieved established goals.
- Engaged customers in friendly, professional dialogue to determine needs.
- Adapted sales strategies based on customer interactions and feedback to improve results.
- Developed promotional strategies to increase sales volume.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
Administrative Assistant
Wither's Museum & Galley
Memphis
01.2018 - 11.2018
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Processed invoices for payment using accounting software applications.
- Handled incoming calls and directed callers to appropriate department or employee.
Sales Associate
Dollar Tree
Waynesboro
06.2017 - 11.2017
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Organized stockroom shelves according to size, color or style.
- Processed credit card transactions quickly and securely.
- Maintained cleanliness of store environment including floors, windows, displays.
- Greeted customers to determine wants or needs.
- Computed purchases and received and processed cash or credit payment.
Student Teacher
Governor Thomas Johnson High School
Frederick
01.2017 - 03.2017
- Implemented classroom management techniques to foster a productive and respectful learning atmosphere.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Prepared visual aids, equipment and classroom displays to foster learning.
- Created lesson plans to incorporate mandated topics and include immersive activities for student engagement.
Education
Bachelor of Arts - Marketing
University of Memphis
Memphis, TN12-2025
Associate of Arts - Business Administration
Southwest Tennessee Community College
Memphis, TN05-2023
High School Diploma -
Governor Thomas Johnson High School
Frederick, MD05-2017
Skills
- Promotional support
- Upselling
- Retail loss prevention
- Policy and procedure adherence
- Cash handling
- Problem-solving
- Sales goals attainment
- Brand promotion
- Written and oral communication skills
- Upselling and cross selling
- Goal oriented
Affiliations
- Reading
- Weight-lifting
- Screenwriting
- Watching movies
Accomplishments
- Dr. Martin Luther King Jr. Award Recipient (2017)
- Bass Pro Shops Pyramid 2x Star Performer (2021 & 2022)
Volunteering
- Camp Kesem Counselor in Training (Summer 2016 & 2017)
Timeline
Sales Associate
Bass Pro Shops
02.2019 - Current
Administrative Assistant
Wither's Museum & Galley
01.2018 - 11.2018
Sales Associate
Dollar Tree
06.2017 - 11.2017
Student Teacher
Governor Thomas Johnson High School
01.2017 - 03.2017
Bachelor of Arts - Marketing
University of Memphis
Associate of Arts - Business Administration
Southwest Tennessee Community College
High School Diploma -
Governor Thomas Johnson High School
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