Michael Ciampa
Franklin
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
20
20
years of professional experience
Work History
Owner and Operator Barbershops
Michael Ciampa Salon
04.2005 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Education
Charlestown Maritime Academy
Boston, MASkills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Staff management
- Team oversight
- Staff hiring
Languages
Spanish Russian Italian
Limited Working
Timeline
Owner and Operator Barbershops
Michael Ciampa Salon
04.2005 - Current
Charlestown Maritime Academy
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