Michael Clemmer
Knoxville
Summary
Dedicated Counseling Professional with expertise in guiding residents through personal development and daily challenges. Skilled in conflict resolution and fostering supportive environments to enhance well-being. Committed to collaboration and responsive care to achieve positive outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Residential Counselor
Helen Ross McNabb
02.2025 - Current
- Facilitated daily living activities for residents, promoting independence and personal growth.
- Developed and maintained relationships with community resources to provide additional support services.
- Facilitated group counseling sessions to help clients address issues of substance abuse, anger management and interpersonal relationships.
- Documented resident progress, maintaining accurate records for continued growth and development planning.
Team Lead
Helen Ross McNabb
11.2024 - 02.2025
- Led team in implementing patient care strategies, enhancing service delivery, and providing support.
- Managed schedules, accepted time off requests, and found coverage for short shifts.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision-making.
- Monitored team performance, providing feedback and mentoring to foster professional growth.
Youth Outreach Worker/Case Manager
Helen Ross McNabb
10.2021 - 11.2024
- Located and housed homeless and at-risk youth to assist in finding stability and structure.
- Collaborated with local organizations to expand resources available for youth support.
- Conducted outreach activities to identify and connect with at-risk youth populations.
- Maintained accurate records of participant progress and program effectiveness.
Transitional Living Program Counselor
Helen Ross McNabb
05.2018 - 10.2021
- Facilitated group therapy sessions, enhancing peer support and communication skills among participants.
- Built strong relationships with external agencies, facilitating collaboration on behalf of clients when necessary.
- Managed caseloads effectively, ensuring timely follow-ups with clients to assess ongoing needs.
- Guided clients in developing skills and strategies for dealing with problems.
Direct Support Professional
Open Arms Care Corporation
10.2017 - 05.2018
- Assisted individuals with developmental disabilities with daily living activities, skill groups, and guided them through sensory exercises.
- Transported clients to appointments and other off-site activities.
- Monitored behavioral changes and provided timely feedback to support effective interventions.
- Collaborated with multidisciplinary teams to ensure consistent care and service delivery.
Direct Support Staff
Sunrise Community Inc.
03.2017 - 10.2017
- Assisted individuals with intellectual and developmental disabilities in completing daily activities to promote independence and enhance quality of life.
- Collaborated with team members to implement individualized support plans effectively.
- Developed strong rapport with clients, fostering trust and open communication.
- Monitored client behavior and documented progress for continuous improvement.
Education
High School Diploma -
Doyle High School
Knoxville, TNSkills
- De-escalation techniques
- Client advocacy
- Boundaries establishment
- Safety standards and compliance
- Life skills development
- Interdisciplinary teamwork
Certification
- Certified CPR/First Aid Certified.
- Handle with Care Certified
- Career Readiness Certification-Silver
Timeline
Residential Counselor
Helen Ross McNabb
02.2025 - Current
Team Lead
Helen Ross McNabb
11.2024 - 02.2025
Youth Outreach Worker/Case Manager
Helen Ross McNabb
10.2021 - 11.2024
Transitional Living Program Counselor
Helen Ross McNabb
05.2018 - 10.2021
Direct Support Professional
Open Arms Care Corporation
10.2017 - 05.2018
Direct Support Staff
Sunrise Community Inc.
03.2017 - 10.2017
High School Diploma -
Doyle High School