Michael Davis
Knoxville
Summary
Educated and passionate IT professional with an Associates degree in Computer Information Technology, CompTIA Security and Network certifications, and professional experience. Highly interested in Information Technology operations due to its ability to challenge an individual's mental dexterity to problem solve and think critically. Centered around a goal-oriented mindset with a great strength in communication when working with a team to problem solve at a professional level.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Information Systems Engineer
Mirion Technologies
2022.08 - Current
- Oversaw development and maintenance of facility computer systems and intranet.
- Provided end-user support, successfully resolving technical issues in a timely manner through troubleshooting techniques.
- Investigated and resolved issues with company specific legacy hardware and software, repairing and replacing equipment as needed.
IT Assistant, Lab Assistant
Pellissippi State Community College
2021.08 - 2021.12
- Responsible for securing and maintaining existing equipment for student and faculty use
- Resolved login errors, hardware failures, software issues, troubleshooted security threats
Intern – Team Health Intern
TeamHealth
2021.01 - 2021.05
- Troubleshooted and designed a work around to create a more user-friendly data entry system that would be easier for the client as well as being compatible, back end with company current data entry storage systems using Python.
Education
Associate of Applied Science - Computer Information Technology - Programming
Pellissippi State Community College
Knoxville, TN12.2021
Skills
• Experiencing resolving various issues in a timely manner, recording steps taken.
• Able to manage facility IT equipment, performing necessary maintenance and replacement.
• Proficient in a wide variety of languages including Python, HTML, SQL, Java, JavaScript, C#
• Experience in working with teams both in person and in online environments.
• Ability to adapt and overcome any circumstance presented by higher management.
Certification
2024-01 - CompTIA Network+ Certification
2022-06 - CompTIA Cyber Security+ Certification
2022-01 - Coursera - Technical Support Fundamentals
Timeline
Information Systems Engineer
Mirion Technologies
2022.08 - Current
IT Assistant, Lab Assistant
Pellissippi State Community College
2021.08 - 2021.12
Intern – Team Health Intern
TeamHealth
2021.01 - 2021.05
Associate of Applied Science - Computer Information Technology - Programming
Pellissippi State Community College
2024-01 - CompTIA Network+ Certification
2022-06 - CompTIA Cyber Security+ Certification
2022-01 - Coursera - Technical Support Fundamentals
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