Michael Day
Knoxville
Summary
Dynamic housekeeping professional with extensive experience in managing operations, staff recruitment, and customer relationship management. Recognized for implementing effective policies that elevate service quality and drive cost efficiency in housekeeping departments.
Overview
8
8
years of professional experience
Work History
Director of Housekeeping
Aimbridge Hospitality
Knoxville
07.2017 - 12.2025
- Managed housekeeping operations to ensure exceptional cleanliness and orderliness throughout the property.
- Coordinated with vendors to procure cleaning supplies, ensuring timely delivery and quality products.
- Facilitated effective communication among departments to address guest needs promptly.
- Monitored and adjusted housekeeping budgets to maintain financial efficiency.
- Resolved scheduling conflicts to ensure adequate staffing during peak occupancy.
- Collaborated with management to implement sustainable practices within housekeeping operations.
- Developed and implemented effective policies and procedures for cleaning operations to ensure high standards of cleanliness.
- Assisted in the recruitment process by interviewing candidates for open positions within the department.
Education
High School Diploma -
West High School
Knoxville 05-2008
Skills
- Housekeeping management
- Budget oversight
- Vendor coordination
- Policy development
- Staff recruitment
- Customer relationship management
Accomplishments
Manager of the year 2019
Timeline
Director of Housekeeping
Aimbridge Hospitality
07.2017 - 12.2025
High School Diploma -
West High School