Michael Durham
Bon Aqua
Summary
Experienced in maintaining safety and cleanliness standards within work environments, with a strong focus on compliance with regulations. Demonstrated ability to perform physical tasks such as digging trenches, operating power tools, and assembling structures, ensuring efficient project completion. Proven skills in inventory management and customer service, facilitating effective communication and conflict resolution among team members. Familiarity with machinery operation and maintenance enhances capability to contribute effectively to pipeline laborer responsibilities.
Overview
2
2
years of professional experience
Work History
Shift Manager
Bojangles' Famous Chicken 'n Biscuits
Dickson
10.2024 - Current
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Maintained cleanliness and organization of work area.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Inspected work areas regularly for cleanliness and organization standards.
- Analyzed sales data to identify trends and areas for improvement.
- Ensured compliance with food safety regulations and quality standards.
- Assisted in resolving escalated customer service issues in a timely manner.
- Resolved conflicts between staff members in a professional manner.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Provided coaching and guidance to team members when necessary to improve performance.
- Enforced safety standards throughout the store including proper use of equipment.
- Trained new employees on company policies, procedures, and job responsibilities.
- Ensured compliance with health and safety regulations.
Skilled Laborer
T.W. Frierson
Nashville
03.2023 - 08.2024
- Repaired or replaced broken parts on machinery or equipment as needed.
- Conducted regular inspections of work areas to ensure safety standards were met.
- Assembled prefabricated steel trusses for use in buildings.
- Measured, cut and bent metal pieces using hand tools or machinery.
- Poured concrete into molds to create walkways, steps or driveways.
- Moved materials, supplies and equipment around the worksite as needed.
- Cleaned up work areas after completing assigned tasks.
- Used various types of power saws to cut wood beams into desired shapes and sizes.
- Communicated effectively with supervisors regarding progress updates.
- Assisted in loading and unloading trucks with necessary materials for projects.
- Constructed concrete forms for pouring foundations or walls.
- Cleaned up debris from construction sites after work was completed each day.
- Operated power tools and equipment to complete assigned tasks.
- Ensured that all tools were stored properly after use.
- Used hand tools to spread gravel, asphalt and other materials over surfaces.
- Used laser measuring tools to calculate lengths, widths, and heights.
- Operated equipment with strong focus on safety and ground communication.
- Understood how to operate and maintain job site equipment safely and for maximum productivity.
- Performed demanding physical work over extended periods and modeled positive attitude.
- Dug ditches or trenches, backfilled excavations or compacted and leveled earth to grade specifications.
Education
Didn't Go To College
Skills
- Customer service
- Inventory management
- Sales analysis
- Staff training
- Ik know how to run a skid steer
- I have good listening skills
- Learn fast
- Safety compliance
Timeline
Shift Manager
Bojangles' Famous Chicken 'n Biscuits
10.2024 - Current
Skilled Laborer
T.W. Frierson
03.2023 - 08.2024
Didn't Go To College