Michael Falberg
Brighton,TN
Summary
Successful Owner/Operator with extensive expertise in overhead doors and operator systems, complemented by a keen understanding of market dynamics and client needs. Proven track record in cultivating professional relationships and negotiating advantageous deals that drive business growth. Demonstrated ability to identify prospects and effectively convert leads into loyal customers, supported by exceptional communication skills and a strong grasp of sales closing strategies. Recognized for mechanical troubleshooting capabilities and fostering a collaborative team environment, resulting in significantly improved project outcomes.
Overview
18
18
years of professional experience
Work History
Owner/Operator
Dynamic Garage Doors
10.2024 - Current
- Managed day-to-day business operations.
- Kept all equipment functional and well-organized to promote business performance.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed business plan, processes and procedures to provide superior maintenance to customers.
- Assessed income and expenses and adapted plans to improve profit levels.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
Lead Technician
Precision Door Service Of Memphis
09.2014 - 10.2024
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Repaired, upgraded and inspected electronic, electrical and mechanical systems.
- Tested components and systems to evaluate performance and identify concerns.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Monitored spare parts inventory and addressed shortages with purchasing personnel.
- Worked with diverse types of weather and ground conditions.
- Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
Apprentice Electrician
Sammarco Electric
01.2010 - 09.2014
- Pulled wire through conduits and through holes in walls and floors.
- Organized materials and tools in to maintain clean and neat work areas.
- Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Connected wires to circuit breakers, transformers and other components to create working electrical systems.
- Helped complete system installations, digging trenches, and breaking up concrete.
- Read and interpreted blueprints and electrical schematics to determine layout of electrical systems.
Apprentice HVAC Technician
Southmark
08.2007 - 01.2010
- Worked under skilled HVAC technicians to diagnose, repair, and install commercial and industrial HVAC Systems.
Education
GED -
Cordova High School
Cordova, TN05.2007
Skills
- Diagnostic Testing and Repair
- Safety Compliance
- System Maintenance
- Blueprint Reading
- Mechanical Troubleshooting
- Electrical Systems
- Work Planning and Prioritization
- Attention to Detail
- Troubleshooting
- OSHA Compliance
- Equipment Maintenance
- Mechanical Knowledge
- Heavy Lifting
- Sales and Vendor negotiation
- Staff training and development
- Operations oversight
Timeline
Owner/Operator
Dynamic Garage Doors
10.2024 - Current
Lead Technician
Precision Door Service Of Memphis
09.2014 - 10.2024
Apprentice Electrician
Sammarco Electric
01.2010 - 09.2014
Apprentice HVAC Technician
Southmark
08.2007 - 01.2010
GED -
Cordova High School