Michael Harrison
Madison
Summary
Hardworking employee enthusiastic about learning any field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Delivery Driver/Customer Service
EJ Welch
04.2021 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Fostered positive working relationships with regular customers.
Bouncer/Security
The Red Door Saloon
10.2019 - 04.2021
- Checked IDs and closely examined patrons' faces to verify age.
- Ejected unruly patrons from premises.
- Monitored, guarded and patrolled premises to prevent infractions of rules, theft and violence.
- Called police to report criminal acts.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Transporter
Middle Tennessee Removal Service
11.2018 - 10.2019
- Warmly greeted families and visitors and made each feel comfortable.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Operated a cargo van carefully, following all safety protocols and procedures.
Customer Service
Home Depot
03.2018 - 11.2018
- My job was to interact with customers and help them with any problems they may have
- I also had to operate forklifts and other various lifts/machines.
Electrical Apprentice
Harr Electric
10.2017 - 11.2018
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Handled installation of electrical components by splicing, joining, and connecting wire.
- Understood and used proper tools and equipment to install and maintain electrical systems.
- Followed all safety procedures and guidelines to promote safety while working on electrical systems.
Package Handler/Sorter
UPS
11.2016 - 10.2017
- I would load trailers and sort package
- Followed safety regulations to maintain safe work environment.
- Removed jams and unblocked conveyor system to maintain flow of goods.
- Used hand-held scanners and physical logs to accurately track item movements.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
Salesman
Valvoline Instant Oil Change
02.2015 - 11.2015
- My job was to sell parts and services to customers.
Cashier/Customer Service
Arby's
06.2013 - 02.2015
Education
No Degree - Computer Science
Middle Tennessee State University
Murfreesboro, TNHigh School Diploma -
Hunters Lane Comprehensive High School
Nashville, TN05.2016
Skills
- Ability to Lift 50 Pounds
- Efficiency and Time Management
- Customer Response
- Traffic Laws and Regulations
- Pallet Jack Operation
- Commercial Driving Experience
- Communicating with Clients
- Corrective Actions
- Order and Refund Processing
- Electronic Systems
- Customer Needs Assessment
- Monetary Transactions
Timeline
Delivery Driver/Customer Service
EJ Welch
04.2021 - Current
Bouncer/Security
The Red Door Saloon
10.2019 - 04.2021
Transporter
Middle Tennessee Removal Service
11.2018 - 10.2019
Customer Service
Home Depot
03.2018 - 11.2018
Electrical Apprentice
Harr Electric
10.2017 - 11.2018
Package Handler/Sorter
UPS
11.2016 - 10.2017
Salesman
Valvoline Instant Oil Change
02.2015 - 11.2015
Cashier/Customer Service
Arby's
06.2013 - 02.2015
No Degree - Computer Science
Middle Tennessee State University
High School Diploma -
Hunters Lane Comprehensive High School
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