Digital Art Video Gaming Photography Creative Writing
Michael Hart
Arlington
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Recent graduate with foundational knowledge in film and communication and hands-on experience gained through academic projects and course studies. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
6
6
years of professional experience
Work History
Senior Game Tech
Dave and Buster
08.2021 - Current
- Guest satisfaction increased by 7% from staff satisfying experience with Arcade machines in 2022, and continue to grow into the course of 2023
- Perform tasks working closer with management, keeping track of orders and inventory of our warehouse
- Profit gain from our sell round from 29% of 2023 through excel sheets
- Working more in-depth with arcade machines, issues that regular tech support can’t handle
- While training tech support for bigger roles that require further knowledge within the company
Tech Support
Dave and Buster
08.2021 - Current
- Improved store profits by 23% from 2021 to 2022 after covid loss
- The sale of our games card profit from the growth
- Working the Arcade floor, Keeping up game uptime by 95% to 100%, working on the floor during busy hours
- Maintaining guests satisfied and entertainment to be at 100%
- While providing guest assistance with any error from the arcade machines
Server Support
Dave and Buster
08.2021 - Current
- Cleaning the floors, attending to guests throughout the hours, supporting the servers during their downtimes, and being present at all times for guests, who need assistance at their tables
- While presenting great energy, and motivation for the team
Server Support
Texas Roadhouse
07.2019 - 05.2020
- Assist with helping servers with tables, attending to guests during the downtime for servers who are taking care of other tables
- While assisting managers with other minor tasks around the restaurant
- Cleaning floors, taking trash out, and cleaning off tables after guests leave the building
Education
Bachelor’s of Communication - Fine Arts
University of Memphis
Memphis, TNHigh School - Honors
White Station High School
Memphis, TNSkills
- Microsoft Office
- Photography
- Computer skills
- Teamwork and collaboration
- Critical Thinking
- Flexible and adaptable
Skills Interests
English, Microsoft Office: PowerPoint, Excel, Photoshop, Multitasking during busy hours, Movies Enjoyer, Love Photography
Leadership Involvements
- Bridges USA, Memphis, TN, Leader and Team Player, An organization that promoted leadership and teamwork for those to build a future career.
- National Flight Academy, Pensacola, FL, Participant, Leadership development and ambition through military training and flight simulation.
Interests
Timeline
Senior Game Tech
Dave and Buster
08.2021 - Current
Tech Support
Dave and Buster
08.2021 - Current
Server Support
Dave and Buster
08.2021 - Current
Server Support
Texas Roadhouse
07.2019 - 05.2020
High School - Honors
White Station High School
Bachelor’s of Communication - Fine Arts
University of Memphis
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