MICHAEL HERNANDEZ
Workwear Outfitters
Gallatin
2
Languages
7
years of professional experience
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Work History
Sales Associate
1 Year 11 Months- Operated cash register and POS to handle purchases, refunds, and exchanges for customers.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Provided accurate information about products, prices and availability both in person and over the phone.
- Drove sales through customer relationship building and suggestive selling techniques.
Supervisor
1 Year 2 Months- Trained new employees on company policies, procedures and work ethics.
- Conducted disciplinary action when needed in accordance with company policy.
- Created detailed reports summarizing daily operations, progress towards objectives, and potential areas of improvement.
- Supported a $1 million increase in store valuation by delivering strong sales results and exceeding revenue targets.
Order Picker
7 Months- Able to lift heavy objects up to 50 pounds or more.
- Attention to detail while ensuring quality control standards are met.
- Ability to work overtime hours if required without any hesitation.
Inventory Control Associate
2 Years 2 Months- Performed regular cycle counts to confirm accuracy of physical inventories.
- Consistently met deadlines when it came to completing tasks related to inventory control activities.
- Provided training and guidance to new employees in regards to proper inventory management procedures.
Coordinator, Customization
1 Year- Coordinated cross-functional order fulfillment workflows to support on-time delivery.
- Managed shipment tracking, carrier communication, and exception resolution for daily distribution operations.
- Reviewed order status, prioritization, and allocation details to prevent fulfillment errors and backorders.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Education
High School Diploma
Skills
Microsoft office
Bilingual
Loss prevention
Problem-solving
Adaptability and flexibility
Effective communication
Decision making
Conflict resolution
Staff training
Employee supervision
New hire orientation
Handling complaints
LANGUAGES
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Coordinator, Customization
Workwear Outfitters
11.2025 - CurrentRead More
Inventory Control Associate
Workwear Outfitters
09.2023 - 11.2025Read More
Order Picker
Workwear Outfitters
02.2023 - 09.2023Read More
Supervisor
Calvin klein
12.2021 - 02.2023Read More
Sales Associate
Calvin klein
01.2020 - 12.2021Read More
Hunters Lane High School
High School Diploma
Read More