Well-qualified support professional with positive and friendly demeanor. Strong attention to detail, effective communication skills and solid history of tackling diverse and challenging requirements. Energetic Training and Development professional versed in developing and implementing improved training programs to improve performance. Bringing 35 years of Social Work expertise.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Maps Program Director
St. Johns
01.2024 - Current
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
Provided ongoing direction and leadership for program operations.
Engaged individuals with intellectual and developmental disabilities and their natural supports in developing person-centered plans to lead the individuals to living as independent lives as possible.
Assess individuals with intellectual and developmental disabilities to determine how to effectively address needs through the use of technology and other means.
Promote the MAPs Program throughout the community.
Empower individuals with intellectual and developmental disabilities to live successful, independent lives.
Support Specialst 1
St. Johns
08.2021 - 01.2024
Assist individuals with intellectual and developmental disabilities with day to day needs including nutrition, hygiene, and fulfilling personal goals.
Observe and assess individual needs and goals in order to maximize wellbeing and quality of life.
Administer medications as prescribed. Provide transportation as needed.
Training Officer
Tennessee Department of Children's Services
06.2014 - 05.2023
Determined training needs and developed related classes.
Prepared custom training course materials and presentations covering a variety of areas such as training newly hired employees, trauma informed training, case management skills training and enhancement and other trainings as needed and requested.
Designed and rolled out brand new training program and curriculum schedule for internal and external personnel.
Researched and incorporated new training methods, tools and resources to offer updated, quality training content.
Managed training calendars to inform participants of upcoming training session topics and dates.
Mentored specific employees on areas in need of improvement.
Skilled Facilitaor
Tennessee Department Of Children's Services
10.2007 - 06.2014
Facilitated Child and Family Team Meetings.
Ensured that all pertinent members were identified and invited including DCS employees, families, children, provider agencies, etc.
Ensured all members were given the opportunity to speak and participate in the process of identifying strengths and concerns and developing plans to effectively address issues.
Ensured that each member understood their role and responsibilities required to maintain children in their home or to be returned.
Provided instruction and preparation for Child and Family Team Meeting with case managers.
Entered the contents and information of the Child and Family Team Meeting into the department data base
Case Manager
Tennessee Department Of Children's Services
06.2006 - 10.2007
Developed appropriate family permanency plans for at-risk individuals and high-risk families.
Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
Coordinated resources from diverse providers for intervention plans.
Managed all logistics for abuse and neglect cases from start to finish.
Reviewed and recorded progress of families and children.
Child Protective Services Investigator
Tennessee Department Of Children's Services
11.1993 - 06.2006
Investigated reports of child abuse and neglect and determined whether the allegations were substantiated, assessed risk to children and referred families and children for appropriate services when needed.
Worked with law enforcement in the organizing and presentation of information for the prosecution of substantiated allegations of severe abuse.
Documentation of investigative tasks, contacts and case management activities
Instructor/Job Coach
Madison Haywood Developmental Services
01.1991 - 11.1993
Assisted adults with developmental disabilities in a sheltered workshop to maximize and enhance skills based on their abilities.
Identified potential occupations for adults with disabilities, contacted the employers regarding employment opportunities and trained individuals to perform specific job duties. Provided follow along services to address issues or retrain individuals as needed.
Residential House Manager
Community Developmental Services
03.1989 - 01.1991
Provided gentle assistance in the areas of hygiene and feeding to residents at a group home.
Researched and planned fun activities that would be enjoyable for both residents and guests.
Maintained utmost confidentiality of residents' information and records in accordance with federal and state requirements
Taught life skills, including completing chores and cooking meals and offering positive reinforcement.
Responded to crisis situations quickly to maintain calm and immediately determine level of assistance needed.
Education
Master of Arts - Professional Counseling
Amridge University
Montgomery, AL
04.2023
Bachelor of Science - Family And Consumer Sciences
The University of Tennessee - Martin
Martin, TN
08.1989
High School Diploma -
Martin Westview High School
Martin, TN
05.1985
Skills
Employee mentoring
Employee training
Feedback gathering
Friendly and Patient
Training manuals and materials
Training program development
Emotional Support
Supporting Daily Living Needs
Individual and Family Support
Social Skills
Tracking and Documentation
Certification
First Aid/CPR Instructor
Child Passenger Safety Technician
RAD (Rape Aggression Defense) for Women
Darkness to Light Stewards of Children
Be The One (Suicide Prevention)
Question, Persuade, Refer (Suicide Prevention)
Timeline
Maps Program Director
St. Johns
01.2024 - Current
Support Specialst 1
St. Johns
08.2021 - 01.2024
Training Officer
Tennessee Department of Children's Services
06.2014 - 05.2023
Skilled Facilitaor
Tennessee Department Of Children's Services
10.2007 - 06.2014
Case Manager
Tennessee Department Of Children's Services
06.2006 - 10.2007
Child Protective Services Investigator
Tennessee Department Of Children's Services
11.1993 - 06.2006
Instructor/Job Coach
Madison Haywood Developmental Services
01.1991 - 11.1993
Residential House Manager
Community Developmental Services
03.1989 - 01.1991
Master of Arts - Professional Counseling
Amridge University
Bachelor of Science - Family And Consumer Sciences
Registered Nurse, Labor and Delivery at UF Health St Johns, Flagler HospitalRegistered Nurse, Labor and Delivery at UF Health St Johns, Flagler Hospital