Michael Morris
Chattanooga
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
13
13
years of professional experience
Work History
Road Technician
Goodyear Commercial Tire
04.2023 - 05.2024
- Installed new tires and wheels to repair flats, damage or wear.
- Balanced and mounted new tires for customers, providing detailed breakdowns of services performed.
- Change Semi and other commercial vehicle tires roadside.
Installation Technician
Petsafe / Radio Systems Corporation
12.2022 - 04.2023
- Worked with team members to install and maintain equipment.
- Performed job tasks while complying with company's safety procedures and guidelines.
- Maintained clean tools, test equipment and work motor vehicles.
- Install petsafe and Invisible Fence products
- Train Dogs on petsafe products
Security Officer
Zirkops Security LLC
07.2020 - 02.2023
- Guarded restricted areas to prevent unauthorized entry.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
- Documented all security-related situations and submitted in-depth reports to superiors.
- Responded to alarms and disturbances to maintain safety.
Boat Operator
Hamilton County Marine Rescue
10.2021 - 01.2023
- Respond to emergencies on the water.
- Operate boats in high stress situations and with divers in the water.
Armed Coin/Vault Worker
Loomis Armored US
05.2022 - 12.2022
- Coin Wrapper - Operated Coin wrapping machine.
- Coin Processor - Counted and inventoried incoming coins, and prepared change orders to be delivered to clients.
Security Officer
Superior Guard Service
09.2019 - 07.2020
- Guarded restricted areas to prevent unauthorized entry.
- Patrolled and secured industrial and commercial premises to prevent intrusion.
- Secured personnel and premises by inspecting buildings, patrolling property and monitoring surveillance cameras.
Park Ranger
City of East Ridge
04.2017 - 12.2019
- Answered inquiries from visitors and provided information regarding park layout and history.
- Patrolled trails and enforced adherence to park safety rules and regulations to prevent injuries and accidents among visitors.
- Controlled incoming and outgoing traffic during special events and directed drivers to parking lots.
Maintenance Crew Member
Wendys Restaurant
01.2016 - 03.2017
Customer Service Agent
Convergys
08.2015 - 12.2015
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Utilized active listening and communication skills to address customer inquiries and escalate issues to supervisor.
- Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
- Managed high-volume of inbound and outbound customer calls.
- Documented conversations with customers to track requests, problems and solutions.
Cook
Wendys Restaurant
02.2013 - 07.2015
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Set up and performed initial prep work for soups, sauces and salads.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Grilled and deep fried various foods from meats to potatoes.
Shipping and Receiving Associate
Amazon
09.2012 - 02.2013
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Obtained required documentation to process shipments and support movement.
Forklift Operator
Ryder Logistics
04.2011 - 02.2012
- Maneuvered forklift over and around loaded pallets, boxes and other materials.
- Maintained current forklift training and certification as required by company policies.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Transported material to correct locations and documented inventory changes.
- Inspected lifts before use to prevent damage to goods.
- Reported safety and quality issues to management.
Education
High School Diploma -
Heritage High School
Ringgold, GA05.2011
Skills
- Investigative skills
- First aid and CPR certified
- Shift work experience
- High level of integrity
- Reliability
- First aid certified
- Observant
- Safe Equipment Handling
- Safety Procedures
- Emergency Response
- Safe Machinery Operation
- Multitasking
- Problem Resolution
- Electrical Troubleshooting
- Power and Hand Tool Use
Education and Training
other
Timeline
Road Technician
Goodyear Commercial Tire
04.2023 - 05.2024
Installation Technician
Petsafe / Radio Systems Corporation
12.2022 - 04.2023
Armed Coin/Vault Worker
Loomis Armored US
05.2022 - 12.2022
Boat Operator
Hamilton County Marine Rescue
10.2021 - 01.2023
Security Officer
Zirkops Security LLC
07.2020 - 02.2023
Security Officer
Superior Guard Service
09.2019 - 07.2020
Park Ranger
City of East Ridge
04.2017 - 12.2019
Maintenance Crew Member
Wendys Restaurant
01.2016 - 03.2017
Customer Service Agent
Convergys
08.2015 - 12.2015
Cook
Wendys Restaurant
02.2013 - 07.2015
Shipping and Receiving Associate
Amazon
09.2012 - 02.2013
Forklift Operator
Ryder Logistics
04.2011 - 02.2012
High School Diploma -
Heritage High School
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