Michael Newman
Hixson
Summary
Dynamic Store Manager with a proven track record at Dollar Tree, excelling in customer service and team development. Expert in inventory management and visual merchandising, driving sales and enhancing customer satisfaction. Skilled in training and mentoring staff, while ensuring compliance with safety standards and operational guidelines.
Overview
6
6
years of professional experience
Work History
Store Manager
Dollar Tree
09.2023 - Current
- Supervised daily store operations to ensure optimal customer service and efficient workflow.
- Trained and developed team members on company policies, procedures, and best practices.
- Managed inventory levels using point-of-sale systems to minimize stock discrepancies.
- Implemented visual merchandising strategies to enhance product visibility and drive sales.
- Resolved customer inquiries and complaints promptly to maintain high satisfaction rates.
- Conducted regular staff meetings to communicate goals and expectations effectively.
- Ensured compliance with safety standards and operational guidelines throughout the store.
- Assisted with hiring, training and mentoring new staff members.
Laborer
Troy Usina Enterprises
04.2019 - 08.2023
- Operated hand and power tools to complete tasks efficiently and safely.
- Assisted in loading and unloading materials, ensuring accurate inventory management.
- Maintained cleanliness and organization of work areas to enhance safety standards.
- Collaborated with team members to complete projects within tight deadlines.
- Followed safety protocols consistently, reducing workplace accidents and injuries.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environments.
- Executed routine maintenance on equipment to ensure optimal performance and longevity.
Education
High School Diploma -
Sequoia Vocational
Soddy, TNSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Training and mentoring
- Store opening and closing
- Store merchandising
- Cash management
- Shift scheduling
- POS systems
Timeline
Store Manager
Dollar Tree
09.2023 - Current
Laborer
Troy Usina Enterprises
04.2019 - 08.2023
High School Diploma -
Sequoia Vocational
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