Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Okonji

Smyrna,TN

Summary

Results-driven Account Manager with expertise in client relations, strategic analysis, and effective communication. Achieved enhanced customer satisfaction and retention through tailored solutions and streamlined processes.

Overview

20
20
years of professional experience

Work History

Account Manager

TIC
Smyrna, TN
02.2021 - Current
  • Led client account strategy development, enhancing customer satisfaction and retention.
  • Managed cross-functional teams to deliver tailored solutions for key accounts.
  • Analyzed market trends to identify growth opportunities within client portfolios.
  • Streamlined communication processes between clients and internal teams, improving response times.

Auditor

RAHAMANNIYYA OIL AND GAS LIMITED
NIGERIA
06.2006 - 12.2016
  • Conducted detailed audits of financial statements ensuring compliance with regulatory standards.
  • Identified discrepancies in financial records, recommending corrective actions to enhance accuracy.
  • Assisted in developing audit plans, focusing on risk assessment and control evaluation.
  • Collaborated with cross-functional teams to streamline audit processes and improve efficiency.
  • Reviewed internal controls, providing insights for process improvements and risk mitigation strategies.
  • Trained junior auditors on best practices and regulatory requirements to ensure team competency.
  • Led initiatives to implement new auditing software, enhancing data analysis capabilities across projects.

Education

Master of Science - Accounting

THE UNIVERSITY OF ARIZONA GLOBAL CAMPUS
California City, CA
10-2021

Skills

  • Account management
  • Customer service
  • Teamwork and collaboration
  • Client relations
  • Client relationship management
  • Customer satisfaction
  • Relationship building
  • Strategic planning
  • Goal oriented

Timeline

Account Manager

TIC
02.2021 - Current

Auditor

RAHAMANNIYYA OIL AND GAS LIMITED
06.2006 - 12.2016

Master of Science - Accounting

THE UNIVERSITY OF ARIZONA GLOBAL CAMPUS
Michael Okonji