Michael D. Rowland
Johnson City
Summary
Dedicated and proficient maintenance technician with years of extensive experience in preventive and corrective maintenance of complex mechanical, HVAC, and electrical systems. Track record of solid troubleshooting and problem-solving skills. Easily adapt to new systems and increased responsibilities.
Overview
34
34
years of professional experience
Work History
General Maintenance Repair / HVAC Duties
- Diagnose and repair reach in refrigerators and freezers, walk-in freezers, commercial fryers, broilers, water heaters, rooftop air conditioners, ovens, heat shelves, steam tables, gas grills and stoves. General building maintenance
- Apartment turnover, painting, cleaning, landscaping, monthly preventive maintenance, daily work orders, emergency maintenance rotation and special projects.
- Install air conditioning equipment, heat pumps, furnaces, humidifiers, air cleaners.
- Ensure customer satisfaction. Drive company vehicle while maintaining cleanliness and truck-stock.
- Responsible for the delivery and setup of various makes and models of ice machines, soft serve and slushy machines, reach-in coolers and walk-in coolers. Provided on-site installation and service for previously listed refrigeration devices.
- Performed various tasks involving critical medical supplies and equipment for several army units: Storage, inventory, delivery, and fulfillment of crucial medical unit orders.
Apartment Maintenance Technician
Harbor Group Management Company
07.2024 - Current
- Performed HVAC repairs and replacements to ensure optimal system performance.
- Responded promptly to resident maintenance requests, ensuring high satisfaction levels.
- Developed strong relationships with tenants through courteous interactions and efficient resolution of their maintenance requests.
- Enhanced the apartment community''s curb appeal by maintaining landscaping, repairing exterior fixtures, and painting surfaces as needed.
- Reduced downtime for essential building systems by performing routine preventative maintenance on HVAC, plumbing, electrical, and other critical components.
- Contributed to increased resident retention rates by consistently providing high-quality maintenance services that exceed expectations.
- Installed and maintained plumbing and HVAC systems.
HVAC Technician
Cook's Mechanical Services
01.2024 - 07.2024
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Repaired and replaced heating and air conditioning systems for commercial customers in manufacturing industry.
- Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
HVAC Technician
CJS Mechanical Services
10.2022 - 01.2024
- Installed and repaired HVAC systems, ensuring optimal performance and energy efficiency.
- Diagnosed equipment malfunctions using industry-standard tools and techniques to determine necessary repairs.
- Conducted routine maintenance on heating and cooling units, enhancing system reliability and lifespan.
- Assisted in residential and commercial HVAC projects, collaborating with team members to meet project deadlines.
- Educated clients on system operation and maintenance best practices, improving user satisfaction and system longevity.
- Adhered to safety protocols during installation and repair tasks, promoting a safe working environment.
- Maintained inventory of HVAC components and tools, ensuring readiness for ongoing service requests.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
Apartment Maintenance
Towne Properties
04.2018 - 10.2022
- Supervised daily maintenance operations ensuring timely resolution of tenant requests.
- Conducted routine inspections to identify and address repair needs proactively.
- Managed inventory of tools and supplies, optimizing procurement processes for efficiency.
- Trained and mentored junior maintenance staff on best practices and safety protocols.
- Coordinated with vendors for specialized repairs, maintaining strong relationships for service reliability.
- Implemented preventative maintenance programs to enhance property longevity and tenant satisfaction.
- Developed work schedules for maintenance team, ensuring balanced workload and coverage across properties.
- Collaborated with property management to plan and execute capital improvement projects, enhancing the overall value of the apartment community.
- Oversaw seasonal maintenance tasks such as snow removal or pool upkeep to ensure a comfortable living environment yearround.
- Coordinated with outside contractors for specialized repairs, ensuring quality workmanship within budget constraints.
- Maintained a clean and safe working environment by adhering to OSHA guidelines and company protocols.
- Managed inventory of tools, equipment, and materials, reducing waste and maintaining costeffectiveness.
Apartment Maintenance
Miller-Valentine
03.2018 - 04.2018
- Assisted in plumbing repairs, including leak detection and fixture installations.
- Maintained grounds by managing landscaping, snow removal, and debris cleanup.
- Collaborated with team members to complete work orders efficiently and on time.
- Utilized maintenance management software to track service requests and inventory levels.
- Assisted in preparing vacant units for new occupants by performing thorough cleaning, painting, minor repairs, and appliance installation as needed.
Apartment Maintenance
Denizen
11.2017 - 03.2018
Apartment Maintenance
APM
08.2016 - 11.2017
Apartment Maintenance
Ten South Management
08.2013 - 08.2016
Apartment Maintenance
Ray Brown
04.2013 - 08.2013
Apartment Maintenance
PK Management
12.2012 - 04.2013
Apartment Maintenance
CMC
07.2012 - 12.2012
Restaurant Maintenance
Hardees
04.2012 - 07.2012
HVAC Install
Extreme’s One Hour
07.2011 - 12.2011
Maintenance Technician
Eastman Kodak
01.2010 - 02.2011
Calibration Technician
Envirocal Inc
01.2002 - 12.2010
- Calibrated precision measurement instruments to ensure compliance with industry standards.
- Conducted routine maintenance on calibration equipment for optimal performance and reliability.
- Diagnosed, repaired, and calibrated Refrigeration, humidity cabinets and lab oven devices.
Refrigeration Technician
Hoshizaki American Inc
01.2001 - 12.2002
Medical Supplies Specialist & Utilities Repairman
United States Army
01.1992 - 12.2000
Education
HVAC/R Course -
Fortis College
12.2011
General Studies - undefined
Xenia High School
Xenia, Ohio12.1992
Skills
- Universal Certification as a refrigeration/HVAC technician
- Industrial electricity training, OSHA safety and hazmat training
- Safe, responsible handling of company vehicles and property
- Skilled in problem solving, project building, and organization
- Quality Control, warehousing, sales, and customer service experience
- Proficient in electrical, mechanical, refrigeration, calibration and controller programming
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Apartment Maintenance Technician
Harbor Group Management Company
07.2024 - Current
HVAC Technician
Cook's Mechanical Services
01.2024 - 07.2024
HVAC Technician
CJS Mechanical Services
10.2022 - 01.2024
Apartment Maintenance
Towne Properties
04.2018 - 10.2022
Apartment Maintenance
Miller-Valentine
03.2018 - 04.2018
Apartment Maintenance
Denizen
11.2017 - 03.2018
Apartment Maintenance
APM
08.2016 - 11.2017
Apartment Maintenance
Ten South Management
08.2013 - 08.2016
Apartment Maintenance
Ray Brown
04.2013 - 08.2013
Apartment Maintenance
PK Management
12.2012 - 04.2013
Apartment Maintenance
CMC
07.2012 - 12.2012
Restaurant Maintenance
Hardees
04.2012 - 07.2012
HVAC Install
Extreme’s One Hour
07.2011 - 12.2011
Maintenance Technician
Eastman Kodak
01.2010 - 02.2011
Calibration Technician
Envirocal Inc
01.2002 - 12.2010
Refrigeration Technician
Hoshizaki American Inc
01.2001 - 12.2002
Medical Supplies Specialist & Utilities Repairman
United States Army
01.1992 - 12.2000
General Maintenance Repair / HVAC Duties
General Studies - undefined
Xenia High School
HVAC/R Course -
Fortis College
Similar Profiles
Shlomo JaffeShlomo Jaffe
Highschool Math Tutor at NAHighschool Math Tutor at NA
CLÉLIA CROZE-LABBECLÉLIA CROZE-LABBE
Baby sitter at NABaby sitter at NA
Jaylen Tindale-SeymourJaylen Tindale-Seymour
Property Maintenance at NAProperty Maintenance at NA
Priscila TeixeiraPriscila Teixeira
Babysitter at NABabysitter at NA
Kinslee HammondsKinslee Hammonds
Systems Analyst at Eastman Chemical CompanySystems Analyst at Eastman Chemical Company