Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michael Snowden

Nashville

Summary

I am an eager and motivated former small business owner looking to become a flight attendant. I have a strong passion for customer service and travel while also thriving in a fast paced and active work environment.

Overview

10
10
years of professional experience

Work History

Front of House Manager

South Coast Seafood
Nashville, TN
02.2026 - Current
  • Manage daily front-of-house operations to ensure exceptional guest experiences.
  • Train and supervise staff on service standards and operational procedures.
  • Resolve customer inquiries and complaints to enhance satisfaction levels.

Driver

Uber
Nashville, TN
08.2016 - Current
  • Delivered exceptional customer service, ensuring passenger satisfaction during rides.
  • Navigated efficiently using GPS technology to optimize routes and reduce travel time.
  • Maintained vehicle cleanliness and safety standards through regular inspections and maintenance checks.
  • Assisted passengers with loading/unloading luggage, enhancing overall ride experience.

Owner

850Froyo
Destin, FL
01.2023 - 01.2024
  • As the owner of 850Froyo I oversaw all aspects of the business and led a team of employees to achieve success.
  • Managed daily inventory levels ensuring product availability and freshness.
  • Trained staff on best practices for food safety and hygiene compliance.
  • Developed marketing plans to increase customer base.

General Manager

Yogurt Mountain
Destin, FL
11.2021 - 12.2022
  • Oversaw all aspects of store operations including managing employees, ensuring high customer satisfaction, and ensuring safety protocols were followed.
  • Implemented cost control measures to optimize budget allocations and reduce waste effectively.
  • Monitored and ensured inventory levels to maximize profit margins.

Education

Bachelor of Arts - Communications/Sociology

Univeristy of Tennessee Chattanooga
Chattanooga, TN
12-2019

Skills

  • Guest relations
  • Conflict resolution
  • Staff management
  • Safety regulations

Timeline

Front of House Manager

South Coast Seafood
02.2026 - Current

Owner

850Froyo
01.2023 - 01.2024

General Manager

Yogurt Mountain
11.2021 - 12.2022

Driver

Uber
08.2016 - Current

Bachelor of Arts - Communications/Sociology

Univeristy of Tennessee Chattanooga
Michael Snowden