MICHAEL WADDELL
Nashville,TN
Summary
Motivated and detail-oriented Computer Science student with a strong passion for cybersecurity and network security principles. Currently developing foundational skills in ethical hacking, penetration testing, and risk assessment through coursework and self-study. Enthusiastic about learning vulnerability analysis, encryption, and incident response to protect digital assets from cyber threats. Adept at problem-solving and eager to apply knowledge in real-world cybersecurity challenges. Actively seeking opportunities to expand expertise through internships, certifications, and hands-on projects.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Technology Support Analyst
North Carolina Agricultural and Technical State University
01.2025 - Current
- Managed high levels of call flow and responded to technical support needs.
- Used ticketing systems to manage and process support actions and requests.
- Diagnosed and executed resolution for network and server issues.
- Provided faculty and staff with security software and network configuration support.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Student Work Study
North Carolina Agricultural and Technical State University
01.2024 - Current
- Supported special events and program activities, contributing to seamless execution.
- Maintained a clean, organized environment to meet operational standards.
- Utilized interpersonal communication skills to effectively convey information to both internal and external stakeholders.
- Assisted in organizing, planning, and running events, ensuring a positive experience for participants.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Education
Bachelor of Science - Computer Science
North Carolina A&T State University
Greensboro, NC05-2026
Skills
- Python
- Java
- HTML
- C
- SQL
- Py-Charm
- Eclipse
- Vs-Code
- Power-BI
- Project Management and Oversight
Projects
My Stocks Performance application (NC A&T Hackathon) Spring 2024
- Designed and developed a web application to forecast the financial performance of companies.
- Utilized Python and machine learning algorithms to analyze and compare company performance metrics across various domains.
- Delivered actionable insights by providing a user-friendly interface for selecting companies and visualizing their comparative performance.
Relavent Courses
- Introduction to Programming (Python)
- Computer Program Design (Java)
- Data Structures (C++)
- Database Design (SQL)
- Analysis of Algorithms
- Discrete Structures
Certification
Introduction to Cybersecurity Fundamentals - Coursera Network
Leadership Experience
- Captain, John Overton High School Baseball Team
- Vice-President, Student Government (High School)
- Student Ambassador (High School)
- Leader, Senior Project (I.T. Department) (High School)
- Baseball Trainer (02/01/21 - Present)
Volunteer Work
- Webb Hall Fall 2022 - Fall 2023
- Greensboro Farmers Market - Spring 2023 -> Present
- Emerald Owl Herbal Teas and Apothecary - Spring 2023 -> Present
Clubs
- Aggie M.E.N
- Minorities in Agriculture, Natural Resources, and Related Sciences (MANRRS)
- Association for Computing Machinery (ACM)
- Upsilon Pi Epsilon (UPE)
- Tennessee Aggies
- National Society of Black Engineers (NSBE)
- Anime Aggies
Timeline
Technology Support Analyst
North Carolina Agricultural and Technical State University
01.2025 - Current
Student Work Study
North Carolina Agricultural and Technical State University
01.2024 - Current
Introduction to Cybersecurity Fundamentals - Coursera Network
Bachelor of Science - Computer Science
North Carolina A&T State University
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