Michael Walker

• Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
• Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
• Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
• Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
• Ensured compliance with company policies, industry regulations, and safety standards in daily operations.
• Boosted employee morale by recognizing outstanding work efforts and providing regular opportunities for professional development.

• Provided training and mentorship to subordinate staff to gauge preparedness in executing Type plans.
• Coordinated with carriers for on-time delivery by tracking trucks for pick-up, estimating times of arrival and delivery and recovering loads.
• Analyzed shipment data to identify trends and areas for improvement in load planning operations.
• Updated company database with shipping information using Software to maintain visibility of operations for management.
• Assessed freight compatibility, prioritizing loads based on factors such as weight distribution, dimensions, and delivery requirements.
• Trained new team members on load planning software and procedures, fostering a collaborative work environment.
• Increased overall operational efficiency by continuously updating knowledge of market trends affecting load planning processes.
• Communicated with management and customers by tracking, auditing and troubleshooting operational issues.
• Making sure weight and balance is accurate to payload of aircraft

• Gained valuable experience through hands-on training under the guidance of skilled master plumbers.
• Listened to instructions from journeyman plumber, gaining valuable onsite job training.
• Performed basic and semi-skilled work under supervision and instruction from lead plumber.
• Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
• Developed strong customer service skills by addressing client concerns regarding project timelines and costs.
• Demonstrated adaptability by adjusting schedules or techniques when faced with unexpected challenges or changes in project scope.
• Implemented safety protocols on job sites to minimize risks and maintain compliance with industry regulations.
• Prevented potential leaks by meticulously testing newly installed lines before finalizing the installation process.
• Supported emergency plumbing situations, providing prompt and effective solutions to clients'' problems.
• Expanded knowledge of local building codes through continuous education courses, ensuring adherence to standards during each project phase.

• Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
• Troubleshot complex mechanical issues using advanced diagnostic tools, efficiently pinpointing problems and implementing solutions quickly.
• Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
• Delivered comprehensive vehicle inspections, identifying any necessary repairs or preventative maintenance needed for optimal performance.
• Prioritized customer satisfaction by addressing concerns and complaints promptly, implementing changes as needed to maintain positive relationships.
• Continually expanded knowledge of automotive systems through ongoing training seminars, workshops, and certifications.
• Consistently met or exceeded productivity goals while maintaining a focus on quality workmanship in all services performed on customers'' vehicles.
• Established rapport with clients through friendly interactions during check-in/check-out processes while explaining service details comprehensively.
• Streamlined workflow processes by maintaining a clean and organized workspace, contributing to overall productivity.

•Making sure the job is done professionally and safe

•In charge of time clocks and schedules

•problem solving any transaction and need

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• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
• Completed cash and credit card transactions accurately using POS software.
• Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Made sure the job was done professionally and safe