Michael Webb
Murfreesboro
Summary
Operations Manager with a proven track record at R&L Carriers, excelling in team leadership and operations management. Enhanced dispatch efficiency through strategic planning and implementation, while fostering a culture of safety. Skilled in problem-solving and utilizing logistics software to optimize performance and communication across teams.
Experienced with overseeing complex operational functions and implementing process enhancements. Utilizes leadership skills to drive team collaboration and meet organizational benchmarks. Knowledge of strategic planning and resource management for optimal operational performance.
Overview
22
22
years of professional experience
Work History
Operations Manager
R&L Carriers
08.2003 - Current
- Assisted in daily operations, supporting team with routine tasks and ensuring workflow efficiency.
- Learned operational processes, adapting quickly to changing demands in a fast-paced environment.
- Supported implementation of safety protocols, promoting a safe workplace for all employees.
City Dispatcher
R&L Carriers
08.2003 - Current
- Coordinated dispatch operations to ensure timely delivery of freight across multiple routes.
- Monitored real-time traffic conditions and adjusted schedules accordingly for optimal efficiency.
- Utilized logistics software to track shipments and communicate updates to drivers and customers.
- Implemented process improvements that enhanced communication between dispatch team and drivers.
- Analyzed performance data to identify trends and recommend enhancements to dispatch protocols.
- Oversaw daily dispatch activities, ensuring compliance with safety regulations and company policies.
Education
High School Diploma -
Oakland High School
Murfreesboro, TNSkills
- Problem-solving
- Team leadership
- Operations management
- Operations monitoring
- Planning and implementation
Timeline
Operations Manager
R&L Carriers
08.2003 - Current
City Dispatcher
R&L Carriers
08.2003 - Current
High School Diploma -
Oakland High School