Michael Dankwah Okyere

• Assisting clients and service users with their IT-related problems as well as the introduction of innovative products and services.

• Responsible for marketing the company's products and services to potential clients and service users to ensure the creation of efficient marketing strategies and company growth as well.

• Handling the day-to-day sales of the company as well as keeping accurate records of sales and inventory with QuickBooks.

• Responsible for all logistics services and procurement businesses involved in the company.

• Management of all social media platforms and accounts of the company in addition to the day-to-day miscellaneous company activities

• Team lead in marketing to ensure the meeting of projected targets on the number of clients and service users drawn in before the end of every monthly cycle.

• Responsible for marketing the company's products and services to potential clients and service users to ensure the creation of efficient marketing strategies and company growth as well.

• Responsible for all logistics services and procurement businesses involved in the company.

• Management of all social media platforms and accounts of the company in addition to the day-to-day miscellaneous company activities.

• Assisting clients and service users with their IT-related problems as well as the introduction of innovative products and services.

• Creating the concept behind the brand in relation to organising and coordinating all events under the brand, drawing the project charter, drafting the project scope, and the drafting of the project cycle.

• Responsible for writing proposals, creating of a unique brand image of logo and tag lines as well as the creation of new ideas for the project such as the directing a television show under the project.

• Management of all social media platforms and accounts of the company in addition to the day-to-day miscellaneous company activities.

• Servicing of company computers and accessories as well as the repair of faulty computers and its related accessories.

• Maintenance of the IT system server and other IT administrative duties.

• Surveillance system management and maintenance.

• Utilisation of the teksol banking software (Easy BankR3) to set up mobile bankers, tellers and other banking needs.

• Answering telephone calls to verify clients and service users information in order to provide technical assistance and support.

• The Provision of both Information Technology and Electrical work assistance within the office settings in addition to any other miscellaneous workplace duties.

• Record and documenting customers complaints and offer them solutions in accordance with the company's outlined guidelines.

• Providing information to clients and service users by explaining procedures with regard to the service being provided by the company and answering any related questions in accordance with the established policies.

• Overseeing all the front desk customer-facing day-to-day activities of the hotel establishment.

• Attending to clients and service users check-in and check-out needs as well as making sure customer satisfaction is paramount to the services provided.

• Handling financial transactions of the establishment and the drafting of payrolls.

• Serving and providing a personalised and tailored assistant to the Hotel Chief Executive Officer (CEO).

• Responsible for event planning and booking arrangements at the Hotel establishment.