Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Michelle Arthur

Clarksville

Summary

Dynamic and results-driven professional with extensive experience as a Police and Fire Dispatcher. Expert in call prioritization and radio communications, successfully managing emergency responses. Proven track record in training and operations supervision, enhancing team performance and public relations while ensuring compliance with NCIC standards.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Police and Fire Dispatcher

Clarksville Police Department
08.2023 - Current

Dispatch Police and Fire to Emergency Incidents

Multitasking

Prioritizing Calls

NCIC Terminal Operator


Operations Supervisor

Boone County Emergency Management
10.1998 - 04.2021
  • Training Coordinator
  • Records Management (to include making recordings and appearing in court in reference to said recordings)
  • Scheduling
  • Answer and Dispatch Emergency and Non Emergency Calls
  • NCIC Terminal Agency Coordinator
  • Budgeting
  • Ordering and Inventory of Supplies
  • Discipline Employees
  • Hiring
  • Public Relations
  • Public Information

Education

Associate Accounting And General Business -

Southern WV Community College
Logan, WV
05-1995

High School Diploma -

Scott High School
Madison, WV
05-1993

Skills

  • Call prioritization
  • Radio communications
  • Computer-aided dispatch
  • NCIC Terminal
  • Multitasking

Certification

  • PST - Public Safety Telecommunicator
  • PST- Fire Service Communications
  • NCIC-National Crime Information Certification
  • NIMS-National Incident Managment
  • CPR


Timeline

Police and Fire Dispatcher

Clarksville Police Department
08.2023 - Current

Operations Supervisor

Boone County Emergency Management
10.1998 - 04.2021

Associate Accounting And General Business -

Southern WV Community College

High School Diploma -

Scott High School

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Michelle Arthur