Michelle Buchanan
Memphis
Summary
Motivated and dependable warehouse professional with over 7 years of experience in fast-paced distribution and logistics environments. Skilled in inventory control, quality assurance, and equipment operation including the Order Picker (OP). Proven success as a Learning Ambassador at Amazon, training and mentoring new associates to meet safety and productivity goals. Known for reliability, strong teamwork, and a commitment to maintaining smooth, accurate warehouse operations.
Overview
8
8
years of professional experience
Work History
Learning Ambassador / ICQA Associate / Order Picker Operator
Amazon Fulfillment Center
08.2021 - Current
- - Train and evaluate new hires on warehouse procedures, safety policies, and productivity standards.
- - Perform inventory audits and quality checks to ensure item accuracy and reduce fulfillment errors.
- - Operate Order Picker (OP) and other warehouse equipment to move and organize inventory safely.
- - Support management in troubleshooting workflow issues and maintaining efficiency on the floor.
- - Recognized for dependability, attention to detail, and consistent top performance in accuracy metrics.
Package Handler / Warehouse Associate
FedEx Ground
03.2018 - 08.2021
- - Loaded, unloaded, and scanned packages to meet tight deadlines and high-volume goals.
- - Assisted with dock organization, pallet building, and shipment staging to maintain a smooth workflow.
- - Adhered to all safety protocols and equipment handling guidelines to prevent damage and injury.
- - Contributed to a fast-moving team environment through clear communication and reliability.
Education
High School Diploma -
Gateway Christian Schools
Memphis, TNSkills
- - Order Picker (OP) Operation
- - Inventory Control & Quality Assurance
- - Training & Mentorship (Learning Ambassador Role)
- - Shipping, Receiving & Palletizing
- - Time Management & Team Collaboration
- - Workplace Safety & OSHA Awareness
Timeline
Learning Ambassador / ICQA Associate / Order Picker Operator
Amazon Fulfillment Center
08.2021 - Current
Package Handler / Warehouse Associate
FedEx Ground
03.2018 - 08.2021
High School Diploma -
Gateway Christian Schools