Michelle James
Millington,TN
Summary
I am experienced with ensuring safety of staff and others. I utilize effective communication and conflict resolution skills to maintain a positive work environment. I am able to manage transactions efficiently and cash handling in a timely manner. I am committed to delivering professional hospitality customer service. I adapt well to busy work environment, and effectively manage tables and collaborated with kitchen staff to ensure smooth operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Substitute Paraprofessional K-12
Akiachak Yupiit School District
04.2019 - 10.2019
- Assisted teachers in classroom management and maintained student engagement.
- Provided support during classes, group lessons, and classroom activities.
- Supported students' learning by implementing lesson plans during teacher absences.
- Supervised students during activities to ensure safety and participation.
Part Time State Jail Guard
State Of Alaska
05.2019 - 09.2019
- Maintained secure environment by monitoring inmate activities and enforcing rules.
- Responded to emergencies promptly, maintaining order and security.
- Communicated effectively with inmates to reduce conflicts and misunderstandings.
- Searched inmates and facilities to prevent contraband entry.
- Collaborated with law enforcement agencies to ensure proper protocols.
- Maintained professional demeanor under pressure, ensuring calm environment.
- Contributed to a positive work environment by supporting colleagues in their duties while maintaining professionalism among staff members at all times.
Part Time Direct Care Provider
Yukon Kuskowim Health Corporation
05.2019 - 09.2019
- Assisted clients with daily living activities to ensure comfort and independence.
- Improved patient well-being by providing compassionate and personalized care.
- Assisted in meal preparation and feeding to ensure nutritional needs were met.
- Attended training sessions to enhance skills and knowledge related to direct care services.
- Recorded duties completed in logbooks for management.
Certified Nursing Assistant
Primrose Retirement Community
08.2011 - 04.2017
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Served Dinner meals, took orders, cleaned dining area after meals were done.
Cash Register Clerk
Akiachak Anica Inc.
08.2007 - 05.2009
- Reduced wait times by swiftly processing customer payments and efficiently bagging items.
- Demonstrated flexibility and adaptability by covering shifts, learning new procedures, or adjusting to changes in store layout or policies as needed.
- Assisted in training new cashiers, sharing best practices for efficient and effective cash handling procedures.
- Ensured accurate financial reporting by consistently balancing the cash drawer at the end of each shift.
- Promoted store loyalty programs to customers during transactions, increasing membership sign-ups and repeat business.
- Provided excellent customer service, addressing questions or concerns and resolving issues promptly.
- Maintained a clean and organized checkout area, enhancing the overall shopping experience for customers.
- Accommodated diverse payment methods including cash, credit cards, debt cards and EBT cards for seamless transactions.
- Greeted customers entering store and responded promptly to customer needs.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
Education
Certified Nurse Assistant - Nurse Assistant/Home Health Aide
Alaska Job Corps Center
Palmer Alaska05-2011
High School Diploma -
Akiachak School
Akiachak, AK05-2009
Skills
- Classroom management
- Lesson delivery
- Student engagement
- Instructional support
- Time management
- Adaptability
Certification
State of Alaska Personal Care Assistant Certificate
Languages
English
Native or Bilingual
Yup'ik
Professional Working
Timeline
Part Time State Jail Guard
State Of Alaska
05.2019 - 09.2019
Part Time Direct Care Provider
Yukon Kuskowim Health Corporation
05.2019 - 09.2019
Substitute Paraprofessional K-12
Akiachak Yupiit School District
04.2019 - 10.2019
Certified Nursing Assistant
Primrose Retirement Community
08.2011 - 04.2017
Cash Register Clerk
Akiachak Anica Inc.
08.2007 - 05.2009
Certified Nurse Assistant - Nurse Assistant/Home Health Aide
Alaska Job Corps Center
High School Diploma -
Akiachak School
Similar Profiles
Cindy StrotmanCindy Strotman
English/Social Studies Teacher 7-12 at Yupiit School District, Akiak SchoolEnglish/Social Studies Teacher 7-12 at Yupiit School District, Akiak School
Evelyn EsmailkaEvelyn Esmailka
RTI Reading Specialist at Yupiit School DistrictRTI Reading Specialist at Yupiit School District
Kendra PurtellKendra Purtell
Certificated Substitute Teacher at Bakersfield City School District, Fruitvale School District, Grow Public Schools, Kern County Superintendent of Schools, Rio Bravo-Greeley School District, Lakeside School DistrictCertificated Substitute Teacher at Bakersfield City School District, Fruitvale School District, Grow Public Schools, Kern County Superintendent of Schools, Rio Bravo-Greeley School District, Lakeside School District