Summary
Overview
Work History
Education
Skills
Certification
STRENGTH & HOBBIES
DECLARATION
FIELD OF INTERESTS
Timeline
Generic

Michelle Joseph

Clarksville

Summary

Dedicated and hardworking individual with a focus on customer service and teamwork. Recognized for reliability and a friendly demeanor, contributing to a supportive workplace culture. Aiming to enhance professional skills and secure a stable position in a collaborative environment. Open to relocation and authorized to work in the US for any employer.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Utilities Manager/ AGM

Paradies Lagardère
10.2023 - Current
  • Bartending
  • Server
  • Conducting regular inventory counts, tracking actual usage against projections
  • Placing regular orders for back-of-house and front-of-house supplies, including food
  • Identifying and addressing causes of inventory discrepancies
  • Managing payroll, accounts payable and receivable, and tracking costs against budgets (or managing accounting staff)
  • Managing employees, including recruitment, hiring, training, performance, development, conflict resolution, and separation
  • Ensuring that all staff have the necessary training and licensure for food handling per federal, state, and local requirements
  • Coordinating inspection and licensure of food and beverage facilities and equipment
  • Working with kitchen, bar, and service leads to plan regular and special event menus and service plans
  • Creating and maintaining front- and back-of-house staff schedules
  • Resolving customer complaints and vendor issues
  • Greeting and soliciting feedback from customers and staff
  • Serving as a team, department, or company leader, responsible for morale, communication, and group culture

Operations Manager

FedEx Ground
11.2019 - 08.2025
  • Overseeing daily unload and load areas to insure packages are loaded. Trailers are sealed and cut on time. Managing 5 to 25 employees. Training managers on load side. Quality assurance taking care of hazmats illegal drug seizures finding all lost products making sure that things are labeled correctly. Also repacking packages.

Delivery Driver and Customer Service

FedEx
09.2018 - 07.2019
  • FedEx delivery in Clarksville home delivery

Credit Manager

Farmers home furniture
10.2017 - 08.2018
  • Collection and credit applications for the entire store.

Owner/Operator

Handy woman
01.2009 - 05.2017
  • Remodeling bathroom s and kitchens

Sales Assoc

Best Buy
12.2004 - 01.2009
  • Worked as Sales Assoc, Swat and loss prevention in Best Buy from Oct 2004 to Jan 2009
  • Role: Sales and stock counts as well as finding missing products.

Assistant General Manager (AGM)

Fuegos
08.1997 - 10.2004
  • Ensured new hires complied with the restaurant’s policies and procedures, followed food and safety quality standards, and kept customers satisfied while handling complaints. Coordinated communication between back and front end staff to deliver unique and enjoyable customer experiences.
  • Kept and reported detailed financial records of daily, weekly, monthly payroll, expenses, and revenues.
  • Provided employee performance reports to the General Manager to ensure staff was adequately trained.
  • Collaborated with the Food and Beverage Manager to ensure all food, ingredients, and equipment were available.
  • Enforced sanitary policies for food handling, maintenance of kitchen and dining areas, and general cleanliness.

Education

High School Diploma -

Barstow Community College
Barstow, CA

Skills

  • Management of teams and staff supervision
  • Budgeting and cost control
  • Strong communication abilities
  • Quality assurance methodologies
  • Extensive cash handling experience
  • Comprehensive kitchen management
  • Restaurant operational oversight
  • Exceptional guest services
  • Time optimization skills
  • Advanced computer literacy
  • Loss prevention measures
  • Conflict resolution strategies
  • Food service expertise
  • Bar service knowledge
  • Experience in casual dining environments
  • Management of food service operations
  • Administrative capabilities in hospitality
  • Scheduling effectiveness
  • Inventory oversight practices
  • Adherence to food safety regulations
  • Serving proficiency
  • Hospitality

Certification

  • F Endorsement
  • Non-CDL Class C
  • Driver's License

STRENGTH & HOBBIES

Fast learner, Crafts, dcx

DECLARATION

I hereby declare that the above-mentioned information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars. gbgb Date: 5-29-2015

FIELD OF INTERESTS

  • Construction or warehouse
  • Dcxc

Timeline

Utilities Manager/ AGM

Paradies Lagardère
10.2023 - Current

Operations Manager

FedEx Ground
11.2019 - 08.2025

Delivery Driver and Customer Service

FedEx
09.2018 - 07.2019

Credit Manager

Farmers home furniture
10.2017 - 08.2018

Owner/Operator

Handy woman
01.2009 - 05.2017

Sales Assoc

Best Buy
12.2004 - 01.2009

Assistant General Manager (AGM)

Fuegos
08.1997 - 10.2004

High School Diploma -

Barstow Community College

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Michelle Joseph