Michelle Kohlhorst
Sweetwater,Tennessee
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
13
13
years of professional experience
Work History
Warehouse Worker
Red Stag Fulfillment
03.2024 - Current
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean, orderly work environment free of hazards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Verified documentation and condition of freight to assure quality standards were achieved.
Assistant Store Manager
Dollar General
05.2022 - 03.2024
- Rotated merchandise and displays to feature new products and promotions.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Owner/Proprietor
Antiques At The Mill
05.2011 - 05.2022
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Generated revenues yearly and effectively capitalized on industry growth.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
High School Diploma -
Franklin High School
Livonia, MISkills
- Business Development
- Loss Prevention
- Stock management
- Store Organization
- Customer Relations
- Goals and performance
- Scheduling Coordination
- Attention to Detail
- Customer Service and Engagement
Timeline
Warehouse Worker
Red Stag Fulfillment
03.2024 - Current
Assistant Store Manager
Dollar General
05.2022 - 03.2024
Owner/Proprietor
Antiques At The Mill
05.2011 - 05.2022
High School Diploma -
Franklin High School
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