Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Michelle Miller

Memphis

Summary

A logistics and supply chain professional with proven track record of managing inventory systems and leading teams. Known for maintaining high standards and achieving operational goals through meticulous planning and coordination. Reliable and adaptable, with effective communication skills and collaborative approach to achieving results.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Inventory Control Lead

Eversana Life Sciences
08.2020 - Current
  • Coordinate closely with clients to ensure correct product is picked and shipped on a timely manner
  • Work with supervisors and plant managers to ensure the happiness of the clients with the company
  • Create spreadsheets using Excel and Microsoft Word
  • Experience with WMS
  • Train incoming new hires on industrial equipment i.e. Electric Pallet Jack, Reach Truck, Dock Stocker, Bendi, and Order Picker
  • Create labels and packing slips for outgoing orders
  • Verify that the correct product has been pulled and staged for shipping
  • Work closely with clients to ensure that all damaged and expired products are labeled and shipped to correct destruction site for disposal
  • Compose emails to clients and corresponding team members about outgoing products and ship dates
  • Ensured proper documentation of all incoming shipments by verifying packing slips against purchase orders before updating the database accordingly.
  • Assisted in cycle count program implementation which led to more efficient and accurate inventory control processes.
  • Resolved discrepancies in inventory records through thorough investigation, collaborating with relevant departments to address any underlying issues.
  • Enhanced team productivity through effective training, coaching, and performance management of inventory control staff members.
  • Facilitated timely order fulfillment by ensuring proper allocation of stock to customer orders and coordinating with shipping teams.
  • Improved inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.

Lead Quality Auditor

Hollingsworth Logistics
10.2019 - 08.2020
  • Conducted thorough root cause analyses to uncover the sources of recurring issues, effectively reducing defects over time.
  • Regularly reviewed company policies and procedures, making updates as necessary to maintain compliance with regulatory requirements.
  • Mentored junior auditors on best practices for conducting thorough inspections and developing clear, concise reports documenting their findings.
  • Developed comprehensive training programs for new auditors, ensuring consistent application of auditing principles and guidelines.
  • Managed a team of auditors responsible for conducting on-site inspections at manufacturing facilities, ensuring adherence to established quality protocols.
  • Audited activities of workers on production lines and shipping and receiving.
  • Compared quantity, quality and labeling of customer orders to check accuracy and completeness.
  • Reviewed work instructions and production strategies to verify compliance with established standards.
  • Educated and oriented employees to improve compliance with quality control protocols.
  • Trained and reviewed work of junior personnel on departmental responsibilities.
  • Determined correct procedures for inspection and review to standardized audit processes.
  • Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
  • Identified issues of non-compliance and elevated reports to senior personnel.

Material Handler Team Lead

XPO Logistics
04.2017 - 09.2019
  • Pick and verify outgoing orders, relabel incoming products
  • Oversaw quality control measures during all stages of material handling, ensuring compliance with industry standards.
  • Maintained a clean, organized work environment, promoting employee satisfaction and operational efficiency.
  • Streamlined communication channels within the team, enabling quick resolution of issues and facilitating a more cohesive work environment.
  • Provided motivation and support to team members, inspiring high levels of dedication and commitment towards goals.
  • Boosted team productivity by delegating tasks effectively and providing clear communication on expectations.
  • Contributed to a positive workplace culture by fostering teamwork, communication, and mutual respect among team members.

Lead Profiler

TJX Companies
02.2016 - 04.2017
  • Inspect outgoing merchandise for accuracy
  • Coordinate logistical on-site movement.
  • Paying keen attention to detail
  • Documenting details of merchandise

Inbound Processer

Williams-Sonoma
07.2015 - 03.2016
  • Processed returned items into inventory system and routed to necessary departments for final determination.
  • Supported team members in their tasks, contributing to overall team success.
  • Increased productivity by effectively managing workload and prioritizing tasks.
  • Maintained accurate records and ensured timely completion of all necessary paperwork.
  • Received and reviewed incoming documents and materials.
  • Assisted colleagues as needed, fostering a positive work environment based on teamwork and mutual supportiveness.
  • Contributed to the achievement of department goals through consistent high-quality work.

Bus Driver/Infant Room Teacher/Assistant Director

Kingdom Hearts Enrichment Center
08.2014 - 07.2015
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Completed pre- and post-trip bus inspections for safe passenger transportation.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Created and executed lesson plans, implemented school curriculum and assessed developmental needs of students to develop to fullest potential and achieve learning objectives.
  • Maintained confidentiality of children, family information and staff.
  • Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs and reading to children.
  • Cultivated professional relationships with parents and families, establishing availability for parent conferences when necessary.
  • Employed learning through play philosophy and educational objectives, striking balance between teacher-directed and child-directed activities and encouraging children to communicate verbally.
  • Maintained detailed records of each infant''s progress, identifying areas for improvement and adjusting lesson plans accordingly.
  • Streamlined communication between teachers, parents, and administrators to foster a collaborative learning environment.
  • Oversaw the recruitment, hiring, and onboarding process for new educators to maintain a high-quality teaching staff.
  • Implemented effective conflict resolution strategies for resolving issues among faculty members or between students.
  • Ensured compliance with state education standards by regularly reviewing curriculum materials and teaching practices.
  • Coordinated field trips or off-campus activities that promote experiential learning opportunities outside the classroom setting.
  • Established team priorities, maintained schedules and monitored performance.

Education

Medical Assistant - Medical Assistant

Anthem Career College
06.2014

HS Diploma - undefined

Millington Central High School
05.2009

Skills

  • Warehouse operations
  • Pallet jack proficiency
  • Shipping and receiving
  • Product identification
  • Inventory audits
  • Cycle counting
  • Barcode scanning
  • Teamwork and collaboration
  • Attention to detail
  • Stocking and organization
  • Reliable and punctual
  • Verbal and written communication
  • Material handling
  • Order picking and processing
  • Inventory reconciliation
  • Forklift operation
  • Inventory counts
  • Error adjustments
  • Digital and physical counts
  • MS office
  • Inventory control
  • Cycle counts
  • Teamwork
  • Problem-solving

Certification

  • Crown DP Trainsafe Train-the-Trainer

Languages

English
Full Professional

Timeline

Inventory Control Lead

Eversana Life Sciences
08.2020 - Current

Lead Quality Auditor

Hollingsworth Logistics
10.2019 - 08.2020

Material Handler Team Lead

XPO Logistics
04.2017 - 09.2019

Lead Profiler

TJX Companies
02.2016 - 04.2017

Inbound Processer

Williams-Sonoma
07.2015 - 03.2016

Bus Driver/Infant Room Teacher/Assistant Director

Kingdom Hearts Enrichment Center
08.2014 - 07.2015

HS Diploma - undefined

Millington Central High School

Medical Assistant - Medical Assistant

Anthem Career College

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Michelle Miller