Michelle Nicely
Greeneville
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients, also a highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Passionate Teaching Assistant offering 8-year background working with students at elementary and middle school levels. Skilled in assisting teachers with classroom functions, lesson planning, and individual and group instruction. Talented in using various strategies to model positive behavior and maintain classroom discipline.
Overview
30
30
years of professional experience
Work History
Teacher's Assistant
Greene County Schools
Greeneville
02.2023 - Current
- Assisted teachers with lesson preparation and classroom organization.
- Supported students with individual learning needs during activities.
- Managed classroom materials and supplies to ensure readiness.
- Monitored student behavior and provided guidance as needed.
Cleaning Assistant
Greeneville City Schools
Greeneville
11.2021 - 02.2023
- Clean offices, bathrooms, classrooms, hallways, and teachers lounge.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained safety protocols through safe handling of equipment and chemicals.
Janitorial Housekeeping
John Deere
Greeneville
01.2012 - 05.2021
- Clean offices, lounges, lobbies, bathrooms and hallways
- Vacuum and wash carpets and rugs as well as transport trash to waste disposal
- Dust and polish wooden surfaces and furniture
- Replenish bathroom and replace light bulbs and repair minor fixtures.
Teacher Assistant
Holston Home for Children Beacon School
Greeneville
01.2007 - 01.2010
- Planned activities; filed and performed daily and monthly reports
- Evaluated student’s social development and physical well-being
- Discussed assigned duties with teacher in order to coordinate instructional efforts
- Enforced administrative policies and rules governing students.
Teacher Assistant
Upper East Tennessee Head start Agency
Kingsport
01.2005 - 01.2007
- Planned activities; filed and performed daily and monthly reports
- Evaluated student’s social development and physical well-being
- Discussed assigned duties with teacher in order to coordinate instructional efforts.
Receptionist
Nice Cuts and Styles
Greeneville
01.2004 - 01.2005
- Greeted customer, took inbound phone calls
- Oversaw the scheduling of appointments
- Opened and secured the closing of the salon
- Managed and received payments for services.
Process Technician
Huf-North America
Greeneville
01.1996 - 01.2003
- Assembled car locks, met and exceeded a daily production quota
- Scanned and prepared parts for front line assembly
- Handled all inspections and packaging of parts for shipment purposes.
Education
Bachelor of Arts - Health Care Administration
University of Phoenix
01.2011
Skills
- SKILLS AND ABILITIES:
- Conflict resolution
- Problem solving
- Inventory management
- Efficient communication skills that elicit maximum performance from staff and others
- Customer service
- Customer satisfaction measurement
- Account updating
- Scheduling
- Task prioritization
- Appointment scheduling
Timeline
Teacher's Assistant
Greene County Schools
02.2023 - Current
Cleaning Assistant
Greeneville City Schools
11.2021 - 02.2023
Janitorial Housekeeping
John Deere
01.2012 - 05.2021
Teacher Assistant
Holston Home for Children Beacon School
01.2007 - 01.2010
Teacher Assistant
Upper East Tennessee Head start Agency
01.2005 - 01.2007
Receptionist
Nice Cuts and Styles
01.2004 - 01.2005
Process Technician
Huf-North America
01.1996 - 01.2003
Bachelor of Arts - Health Care Administration
University of Phoenix