MICHELLE TAYLOR
Memphis
Summary
Professional leasing professional prepared for success in property management roles. Extensive experience in tenant relations and lease negotiations, ensuring high occupancy and tenant satisfaction. Focused on team collaboration and adaptability, consistently delivering reliable and flexible service. Skilled in communication and conflict resolution.
Overview
10
10
years of professional experience
Work History
Leasing Agent
Intersolutions Staffing Agency
09.2023 - Current
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Greeted clients, showed apartments, and prepared leases.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Community Manager
Shelby Raines, LLC
03.2022 - 08.2023
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Conducted regular inspections to identify needed improvements and maintain highest standards.
- Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
- Skilled at working independently and collaboratively in a team environment.
Community Manager
Lexington Apartments
12.2018 - 02.2023
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Evaluated property conditions and recommended improvements.
- Kept properties in compliance with local, state, and federal regulations.
Assistant Manager
Avery Park
09.2014 - 10.2018
- Built strong relationships with residents through excellent customer service and communication skills.
- Collaborated with maintenance teams to ensure prompt resolutions of tenant issues, contributing to a positive living environment.
- Coordinated move-in procedures for new tenants while minimizing vacancy periods between leases.
Education
Bachelor's - Social Work
LeMoyne-Owen College
Memphis, TN05.2013
Skills
- Accurate money handling, training and development, proficient in Onesite, Yardi, AMIS Microsoft office suite, conflict resolutions skills, inventory management
Timeline
Leasing Agent
Intersolutions Staffing Agency
09.2023 - Current
Community Manager
Shelby Raines, LLC
03.2022 - 08.2023
Community Manager
Lexington Apartments
12.2018 - 02.2023
Assistant Manager
Avery Park
09.2014 - 10.2018
Bachelor's - Social Work
LeMoyne-Owen College
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