Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mikaela Toland

Clinton

Summary

Dynamic AEMT with proven expertise at AMR in critical decision-making and compassionate patient care. Successfully enhanced team collaboration and mentored new staff, fostering a culture of continuous improvement. Skilled in trauma management and emergency vehicle operation, dedicated to achieving optimal patient outcomes in high-pressure environments.

Experienced with emergency medical care, offering critical support in pre-hospital settings. Utilizes advanced life support techniques to stabilize patients and ensure their safety. Knowledge of medical protocols and strong teamwork skills to coordinate effectively with healthcare providers.

Overview

6
6
years of professional experience
1
1
Certification

Work History

AEMT

AMR
01.2021 - Current
  • Contributed to successful patient outcomes by effectively administering appropriate treatments based on assessment findings.
  • Improved team collaboration by consistently participating in training sessions and sharing knowledge with colleagues.
  • Provided seamless patient handoff to hospital staff by delivering thorough reports while maintaining confidentiality standards.
  • Assisted in developing departmental policies and procedures, promoting a culture of continuous improvement within the organization.
  • Served as a mentor for new EMT staff, providing guidance and support to ensure a smooth transition into the role.
  • Enhanced patient comfort by providing compassionate and efficient care during emergency situations.
  • Maintained up-to-date knowledge of protocols and procedures to provide the highest level of care possible.
  • Supported community outreach efforts by participating in public education events, raising awareness about emergency medical services and health-related topics.

Cashier Team Lead

Super Stop Market
06.2019 - 12.2020
  • Communicated with customers and team members to solve problems.
  • Processed both cash and card purchases and returns.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Developed strong relationships with repeat customers through friendly service interactions.

Education

No Degree - Emergency Medical Services

Roane State Community College, Knoxville, TN, US
Knoxville, TN
11-2024

Skills

  • Vital signs monitoring
  • Emergency vehicle operation
  • Environmental emergency response
  • Intravenous therapy
  • Cardiopulmonary resuscitation
  • Trauma management
  • Critical decision-making skills
  • Safe driving
  • Compassion and empathy
  • Direct patient care
  • EVOC Instructor
  • Field Training Officer

Certification

  • Emergency Vehicle Operator Course (EVOC) - Various State Departments or Agencies.
  • National Incident Management System (NIMS) ICS-100, ICS-200, ICS-700, and ICS-800 Certifications - Federal Emergency Management Agency.
  • Basic Life Support (BLS) Certification - American Heart Association or American Red Cross.
  • Advanced Emergency Medical Technician (AEMT) - National Registry of Emergency Medical Technicians (NREMT).
  • CPR/AED Certification

Timeline

AEMT

AMR
01.2021 - Current

Cashier Team Lead

Super Stop Market
06.2019 - 12.2020

No Degree - Emergency Medical Services

Roane State Community College, Knoxville, TN, US
Mikaela Toland