Mikah Lloyd
Knoxville
Summary
Motivated professional with a strong work ethic and adaptability. Proven ability to excel in fast-paced environments while mastering new skills quickly. Recognized for high-quality work and efficiency under pressure. Exceptional interpersonal skills enhance team collaboration and client relations.
Overview
3
3
years of professional experience
Work History
Phlebotomist
East Tennessee Children's Hospital
Knoxville
06.2023 - Current
- Maintained a clean and organized work area to ensure safety and efficiency.
- Collaborated with healthcare team members to provide quality patient care services.
- Provided excellent customer service while interacting with patients.
- Collected blood samples from pediatric patients using safe and effective techniques.
- Assisted in training new staff on phlebotomy procedures and best practices.
- Maintained a clean, safe, and organized work environment.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Sales Associate
Walmart
Oneida
08.2022 - 06.2023
- Ensured compliance with company policies and safety standards.
- Resolved customer complaints promptly to enhance satisfaction experience.
- Helped customers find specific products, answered questions, and offered product advice.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
Scott High School
Huntsville, TN05-2022
Associate of Science -
Roane State Community College
Harriman, TNSkills
- Blood collection
- Patient interaction
- Laboratory procedures
- Safety protocols
- Venipuncture techniques
- Quality assurance
- Customer service
- Sales techniques
- Team collaboration
- Effective communication
- Time management
- Active listening
- Attention to detail
References
References available upon request.
Timeline
Phlebotomist
East Tennessee Children's Hospital
06.2023 - Current
Sales Associate
Walmart
08.2022 - 06.2023
High School Diploma -
Scott High School
Associate of Science -
Roane State Community College