Mikal Walker

Researching and reconciling inventory adjustments, managing error queues, and ensuring effective communication with various teams to resolve discrepancies

train and mentor team members on inventory processes and procedures

Effectively plan, schedule, and conduct cycle counts and workload

Report and Goods Over Receipt Report daily and reconcile discrepancies as needed

Perform adjustments in Catalyst and/or SAP to correct financial errors

Manage all error queues including ZPOGI, Z272, Workflow, and ZINV

Research problem tickets and resolve as necessary

Handle and investigate service failures and customer complaints (OSIs)

Create RGAs and perform adjustments in Catalyst and/or SAP to correct inventory on OSIs

Effectively communicate with warehouse team members, operations management, A/P, product divisions, inventory management, item master data, customer service, and internal audit to resolve discrepancies

Operate MHE (Material Handling Equipment) as necessary

• Assisted in receiving and inspecting incoming supplies for quality assurance and proper documentation.
• Coordinated with departments to forecast inventory needs, contributing to streamlined operations across the hospital.
• Contributed to loss prevention efforts by identifying potential sources of shrinkage within the warehouse environment and proposing corrective actions as needed.