Mikayla Ullom
Nashville
Summary
Self-driven sales professional focused on building strong client relationships, communicating value clearly, and consistently driving revenue growth. Adept at understanding client needs and delivering effective solutions, I thrive in fast-paced environments and bring a results-oriented mindset to every opportunity. I’m ready to apply my technical expertise and communication skills to new challenges.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Freight Broker
Nolan Transportation Group
11.2024 - Current
- Ranked #1 rookie representative out of a class of 160.
- Q1: 125% to quota, Q2: 132% to quota, Q3: 141% to quota, Q4: 151% to quota.
- Total quota: 1,377,000 of 1,000,000.
- Built and managed a portfolio of 46 active accounts through high-volume prospecting, strategic outreach, and consistent relationship development.
- Sourced new leads using ZoomInfo, ImportYeti, LinkedIn, and Google Maps, generating a stronger, more qualified pipeline.
- Selected as the only rookie trusted to conduct in-person client meetings, demonstrating exceptional communication skills, professionalism, and early sales maturity.
- Collaborated cross-functionally with carriers, operations, and internal teams to ensure a seamless customer experience and on-time delivery.
- Adapted quickly to challenges, developing real-time solutions to maintain service quality, and protect margins.
- Negotiated competitive carrier rates, consistently driving 10–20% margin improvements, while sustaining high service levels.
- Utilized TMS systems (DAT, Truckstop, BeonRate) to optimize load planning, reduce empty miles, and streamline communication.
- Managed the full freight lifecycle: lead generation, quoting, booking, dispatching, tracking, issue resolution, and invoicing.
Supply Chain & Marketing Intern
Lyon Hall Brasserie
- 06.2023
- Supported the management team in optimizing daily restaurant operations, including staff scheduling, vendor coordination, private event planning, and promotional campaigns.
- Analyzed customer and sales data in Excel to identify peak traffic periods and operational improvement opportunities.
- Created digital content for social media channels, driving increased engagement and new customer acquisition.
- Worked front-of-house to strengthen guest relationships and improve overall customer experience.
Education
Bachelor of Science in Business Administration - Supply Chain Management
The University of Tennessee, Knoxville, Haslam College of Business
Knoxville, TN05.2024
Skills
- Microsoft Office
- Account Management
- Team Management
- Networking
- Cold Calling
- Business-to-Business
- Excellent Communication
- Customer Service
- Sales expertise
- Organization Skills
- Negotiating
- Problem Solving
Certification
Bloomberg Market Concepts Certification
Timeline
Freight Broker
Nolan Transportation Group
11.2024 - Current
Supply Chain & Marketing Intern
Lyon Hall Brasserie
- 06.2023
Bachelor of Science in Business Administration - Supply Chain Management
The University of Tennessee, Knoxville, Haslam College of Business