Mike Francis
Maynardville
Summary
Motivated and eager to help people. Engaging and hands-on instructor with more than 30 years of related experience and superior planning and time management abilities.
Reliable Route Delivery Driver known for maintaining tight delivery schedules and maximizing efficiency. Skilled in navigation, time management, and safety compliance, ensuring smooth operations on every route. Possess strong communication, problem-solving abilities, and adaptability to meet client expectations and handle unexpected challenges with professionalism. Excel in fast-paced environments by prioritizing tasks and effectively managing workload.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Route Delivery Driver
Knoxville Beverage
Knoxville
08.2025 - Current
- Delivered beverages efficiently to various locations across the Knoxville area.
- Managed inventory and ensured accurate product distribution on delivery routes.
- Communicated effectively with customers to confirm orders and address concerns.
- Utilized handheld devices for tracking deliveries and recording customer signatures.
- Provided excellent customer service by answering questions and resolving issues promptly.
- Verified delivery of items with customers and obtained proper signatures.
- Reported any accidents or injuries immediately upon occurrence.
- Conducted daily pre-trip inspections to check fluid levels and tire pressure.
- Ensured proper handling and secure transportation of goods.
- Drove vehicle along pre-determined route and delivered customer orders on-schedule.
- Collected payments on behalf of company when necessary.
route driver
Coca Cola Bottling Co Consolidated
De-Knoxville
05.2004 - 06.2025
- Handled customer concerns and issues effectively by listening and executing
- Responsible for timely and professional delivery of coca-cola
- Maintain a good and professional relationship with the customers
- Merchandise product delivered
- Train new drivers with pre-trip and post-trip on tractor trailer
- Train new drivers on safety
- Mentor new drivers with affectively running a daily route
- Inspected and loaded delivery trucks and picked up customer returns.
- Maintained trucks while in use and inspected vehicles and mechanical tools before and after long haul drives.
Facility Manager
Schwans Ice Ream And Fine Foods
Knoxville
01.1993 - 03.2004
- Evaluated facility operations and personnel to ensure compliance with safety and health regulations.
- Promoted positive customer experience through day-to-day supervision and management of the facility.
- Supervised staff of 4-5 employees in day-to-day activities.
- Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
- Monitored equipment and food inventory worth thousands of dollars and purchased all supplies.
- Trained, coached and mentored staff to ensure smooth operation
- Worked directly with management and departments to brainstorm, discuss strategy and mitigate issues.
- Established and administered annual budget of $900,000 with effective controls to prevent overage and support sustainability objectives.
- Supported regulatory compliance by overseeing all audits to ensure adherence to protocol.
- Enhanced resource allocations while monitoring expenses.
- Spearheaded the implementation of improved training initiatives for all personnel levels.
- Reduced corporate risk by managing shrink processes and controlling inventory levels.
- Oversaw staff to mentor on operations activities and boost productivity.
- Maintained project quality with a hands-on management style.
- Developed and implemented safety programs.
- Promoted worksite safety by implementing enhanced lockout and tagout maintenance processes.
- Facilitated occupational safety meetings and handled inquiries, questions and concerns in terms of training.
- Trained employees in the most current regulations and practices in an effort to prevent mishaps and promote overall safety.
Education
High school or equivalent -
Mingus Union High School
Cottonwood, AZSkills
- Safety-conscious
- Delivery driver experience
- Air Brake Certification
- Commercial driving
- Fast learner
- Meeting Facilitation
- Communication skills
- Vehicle inspections
- Safety and compliance
- Deadline-driven
- Logging paperwork
- Box truck
- Warehouse and fulfillment
- Excellent time management
- Tractor-Trailer
- Route Driving
- Commercial driving expertise
- Certified pallet jack operator
- Driving
- Customer service
- Truck maintenance experience
Certification
Driver's License, CDL A
Timeline
Route Delivery Driver
Knoxville Beverage
08.2025 - Current
route driver
Coca Cola Bottling Co Consolidated
05.2004 - 06.2025
Facility Manager
Schwans Ice Ream And Fine Foods
01.1993 - 03.2004
High school or equivalent -
Mingus Union High School