Miles Mcmahan
Knoxville
Summary
Dynamic customer service professional with extensive experience at Zaxbys, excelling in customer conflict de-escalation and traffic management. Proven ability to enhance customer satisfaction through effective communication and hospitality software proficiency. Passionate about fostering positive client relations and ensuring seamless customer experiences in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Customer Hospitality
Zaxbys
05.2023 - Current
I began my job at the end of my freshman year and have continued to work there since. I work as both a cashier and a backline cook.
Education
High School Diploma - Engineering
L & N STEM Academy
Knoxville, TNSkills
- Customer traffic management
- Customer conflict de-escalation
- Customer acquisition campaigns
- Voice of customer research
- Customer friendly
- Hospitality software proficiency
- Customer and client relations
- Customer orders
- Hospitality Industry Knowledge
- Client relations and customer service
- Hospitality industry experience
- Customer order preparation
- Staff and customer support
- Customer service background
- Customer focus mindset
- Passion for customer satisfaction
- Customer flow management
Timeline
Customer Hospitality
Zaxbys
05.2023 - Current
High School Diploma - Engineering
L & N STEM Academy
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