Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mishkatul Joti

Bartlett

Summary

Offering positive attitude and genuine interest in helping others, ready to thrive in customer-focused environment. Brings ability to quickly learn company products and services, ensuring accurate and efficient customer support. Ready to use and develop communication and problem-solving skills in Pharmacy Technician role.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Walmart
Bartlett, TN
11.2025 - Current
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Processed transactions swiftly using POS systems, ensuring a smooth checkout experience for customers.
  • Maintained product knowledge to assist customers in selecting items that meet their needs effectively.
  • Collaborated with team members to streamline customer service processes, enhancing overall service delivery.

Sales Associate

Six In One Enterprise
Memphis, TN
12.2023 - 10.2025
  • Assisted customers in product selection and provided exceptional service to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems while maintaining accurate cash handling procedures.
  • Adapted quickly to changes in inventory levels, ensuring optimal stock availability for customers at all times.
  • Engaged with customers to gather feedback, utilizing insights to improve service delivery and product offerings.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

Bachelor of Science - Business Administration

University of Memphis
Memphis, TN
05-2028

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Computer proficiency
  • Payment processing
  • Problem resolution
  • Customer satisfaction measurement

Accomplishments

  • Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.

Timeline

Customer Service Representative

Walmart
11.2025 - Current

Sales Associate

Six In One Enterprise
12.2023 - 10.2025

Bachelor of Science - Business Administration

University of Memphis
Mishkatul Joti