Misty Hill
Adamsville
Summary
Detail-oriented office management professional with expertise in scheduling, billing, and budget tracking. Successfully coordinated office operations to improve workflow and communication, driving exceptional service delivery and team efficiency.
Overview
2027
2027
years of professional experience
Work History
Office Manager
DM Construction of West Tn, LLC
Adamsville, TN
09.2024 - Current
- Coordinated office operations, ensuring efficient workflow and communication among team members.
- Managed scheduling for project meetings, enhancing time management across departments.
- Developed and maintained filing systems, improving document retrieval efficiency.
- Assisted in budget tracking and expense reporting for office-related expenditures.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Waitress Supervisor
Family Restaurant and Buffet
Whiteville, TN
2019 - 2024
- Supervised daily operations to ensure smooth service and customer satisfaction.
- Trained and mentored new waitstaff on service standards and menu knowledge.
- Implemented staff scheduling to optimize coverage during peak hours.
- Coordinated with kitchen staff to streamline order delivery and minimize wait times.
Server Manager
Richards BBQ
Bolivar, TN
2012 - 2019
- Managed daily operations, ensuring seamless service delivery and guest satisfaction.
- Trained and mentored staff on menu knowledge and customer service best practices.
- Implemented efficient workflows to enhance team productivity during peak hours.
- Developed and maintained inventory control processes for food and beverage supplies.
Cash Office Associate
Walmart
Bolivar, TN
2008 - 2011
- Processed cash transactions accurately, ensuring efficient customer service and compliance with company policies.
- Reconciled cash registers at end of shifts, maintaining financial integrity and identifying discrepancies promptly.
- Assisted in training new associates on cash handling procedures and operational systems for improved team performance.
- Maintained organized cash office environment, optimizing workflow and reducing transaction times for enhanced efficiency.
Education
High School Diploma -
Hardeman County Literacy Council
Bolivar, TNBachelor of Science - Accounting
Strayer University
Memphis, TN2026
Skills
- Customer service
- Office management
- Organizational skills
- Office administration
- Billing
- Scheduling and calendar management
- Numeric accuracy
- Cash handling
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Payroll processing
- Bookkeeping
Timeline
Office Manager
DM Construction of West Tn, LLC
09.2024 - Current
Waitress Supervisor
Family Restaurant and Buffet
2019 - 2024
Server Manager
Richards BBQ
2012 - 2019
Cash Office Associate
Walmart
2008 - 2011
High School Diploma -
Hardeman County Literacy Council
Bachelor of Science - Accounting
Strayer University