Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Misty Roberson

Parsons

Summary

CCM Enrollment Specialist with Wellbox, skilled in exceptional communication and enrollment verification. Proven track record in enhancing patient engagement and satisfaction through effective education and streamlined processes. Adept at managing documentation and optimizing workflows, ensuring accurate data entry and timely follow-ups to support patient care initiatives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

CCM Enrollment Specialist

Wellbox
04.2025 - Current

In this role I explain and enroll eligible patients into a care program that is recommended by their physician. Key duties involve calling patients, explaining program benefits (like Medicare coverage), completing forms, tracking calls, and ensuring all info is in the EHR.

Nursing Coordinator

MetaPhy
09.2023 - 04.2025

In this role I reached out to patients to offer them a care management plan on behalf of their primary care physician. My duties included educating the patient on the program, verifying their conditions and medications, and doing patient intake forms.

Certified Medical Assistant

Christian Family Medicine
02.2021 - 09.2023

In this role I administered patient care procedures, ensuring adherence to safety and hygiene protocols.

Assisted in managing patient records using electronic health record systems to enhance data accuracy.

Coordinated appointments and follow-up visits, improving patient flow and satisfaction rates.

Educated patients on treatment plans and preventive care, fostering proactive health management.

Certified Medical Assistant

Low T Center LLC
10.2018 - 02.2021

Administered patient care procedures, ensuring adherence to safety and hygiene protocols.

Conducted routine clinical tasks, including vital signs measurement and specimen collection, ensuring precision.

Collaborated with healthcare providers to streamline operations and enhance overall patient experience.

Trained new medical assistants on best practices and clinic procedures, promoting a cohesive team environment.

Education

High School Diploma -

Riverside High School

Allied Health Careers Institute
Murfreesboro, TN
10-2017

Skills

  • Exceptional communication
  • Reporting and analytics
  • Documentation management
  • Strong organization
  • Data entry skills
  • Deadline management
  • Provider relations
  • Workflow optimization
  • Telephone and email skills
  • Time management proficiency
  • Record maintenance
  • Enrollment verification
  • Reliability

Certification

Certified Medical Assistant

Timeline

CCM Enrollment Specialist

Wellbox
04.2025 - Current

Nursing Coordinator

MetaPhy
09.2023 - 04.2025

Certified Medical Assistant

Christian Family Medicine
02.2021 - 09.2023

Certified Medical Assistant

Low T Center LLC
10.2018 - 02.2021

High School Diploma -

Riverside High School

Allied Health Careers Institute
Misty Roberson