Misty Shehane
McMinnville
Summary
Highly self-motivated individual who is exceptional at multitasking, works well with others, and exhibits great organizational skills. Numerous years working in an office setting and maintaining great customer service expectations. Motivated for personal growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Administrator
3 Rusty Nails, Inc
McMinnville
06.2017 - 05.2025
- Delegated general office duties to accomplish goals.
- Managed aspects of office administration such as answering phone calls, customer service issues, invoicing, billing, and problem-solving.
- Dispatched drivers on their loads, assisted with routing drivers, and updated brokers on loads.
- Utilized computer skills with programs such as Quicken, QuickBooks, and Microsoft Outlook Scanner.
- Kept office organized and running efficiently.
Shift Manager
Zaxbys
McMinnville
06.2016 - 06.2018
- Preparing food for before and after my shift.
- Completed food safety testing to ensure it was following state standards.
- Showed exceptional customer service skills ensuring that customer problems are heard and resolved in a satisfactory manner.
- Taking and preparing orders.
- Completing end-of-shift documentation accurately.
- Assigning workers to their daily station assignments.
Education
Motlow State Community College
McMinnville, TN03-1998
High School Diploma -
DeKalb County High School
Smithville, TN05-1992
Skills
- Strong organization and multitasking
- Excellent communication and interpersonal skills
- Proficiency with computer software (Quicken, QuickBooks, and Microsoft Office Scanner)
- Pays attention to detail
- Great worth ethic
- Time management/multitasking
- Written and verbal communication skills
- Typing
- Phone etiquette
- Invoicing and billing
- Works well as a team, or independently
- Notary
Certification
- Notary Publlc
Timeline
Office Administrator
3 Rusty Nails, Inc
06.2017 - 05.2025
Shift Manager
Zaxbys
06.2016 - 06.2018
Motlow State Community College
High School Diploma -
DeKalb County High School
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