Mitchell Gilmore
Murfreesboro
Summary
Driven and reliable professional leveraging an Information Systems education with a strong military and law enforcement background. Excels in high-pressure environments, consistently aiming for top-tier performance while ensuring departmental goals align with broader objectives. Passionate about integrating strategic systems to enhance operational efficiency and contribute to organizational success.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Vehicle Equipment Installer
City of Murfreesboro
02.2024 - Current
- Streamlined installation processes, reducing downtime and improving overall workflow efficiency.
- Streamlined information systems processes, reducing system downtime and improving service delivery responsiveness.
- Coordinated with vendors to negotiate contracts, ensuring cost-effective solutions for the organization''s needs.
- Created and updated regular inventory reports and records.
Director of Information Systems
ROCK CREEK LOGISTICS LLC
11.2022 - 01.2024
- Developed and implemented safety protocols, enhancing compliance with regulatory standards across all transport activities.
- Managed a team of drivers, providing support and guidance to improve performance and productivity.
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Organized records of vehicles, schedules and completed orders.
- Trained new employees on company policies and best practices, fostering a culture of excellence within the department.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
Deputy Sheriff
Cannon County Sheriffs Dept
08.2020 - 11.2022
- Collaborated with local agencies to coordinate public safety initiatives and resource allocation.
- Implemented community outreach programs to build trust and improve relations with residents.
- Analyzed crime trends to inform strategic planning for patrol routes and resource deployment.
Police Officer
Chattanooga State Community College
10.2018 - 08.2020
- Answered emergency calls for help from citizens and business owners.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
Emergency Medical Technician
Hamilton County Emergency Management
06.2016 - 09.2018
- Led critical incident response efforts, coordinating resources to maximize effectiveness of emergency services.
- Improved patient outcomes by administering appropriate treatments based on thorough assessments of vital signs, physical conditions, and medical histories.
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
Information Technology Specialist
Tennessee Army National Guard
10.2011 - 10.2017
- Collaborated with cross-functional teams to optimize technology use across units.
- Mentored junior staff, fostering skill development and enhancing team performance.
- Enhanced system performance by implementing and maintaining hardware and software upgrades.
- Reduced network downtime with proactive monitoring and troubleshooting.
Correctional Officer
Hamilton County Sheriff's Office
11.2014 - 05.2016
Education
Bachelor of Science - BS - Computer Science, Cybersecurity Systems Concentration
Middle Tennessee State University (MTSU)
Associate of Science - AS - Crisis/Emergency/Disaster Management
Chattanooga State Community College
01.2020
Certificate - Police Academy
Cleveland State Community College
01.2018
Certificate - Emergency Care Attendant (EMT Ambulance)
Chattanooga State Community College
01.2013
Skills
- Mechanical aptitude
- Positive attitude
- Attention to detail
- Web development projects
- Databases
- API integration
- Programming languages
- Server-side scripting
Certification
- National Response Framework
- ICS for Single Resources and Initial Action Incident
- Law Enforcement Officer
- Search Operations
- Crisis Intervention Team
Honors-Awards
Blue Ribbon, Nominated to NSLS Chapter at MTSU, Blue Ribbon
Timeline
Vehicle Equipment Installer
City of Murfreesboro
02.2024 - Current
Director of Information Systems
ROCK CREEK LOGISTICS LLC
11.2022 - 01.2024
Deputy Sheriff
Cannon County Sheriffs Dept
08.2020 - 11.2022
Police Officer
Chattanooga State Community College
10.2018 - 08.2020
Emergency Medical Technician
Hamilton County Emergency Management
06.2016 - 09.2018
Correctional Officer
Hamilton County Sheriff's Office
11.2014 - 05.2016
Information Technology Specialist
Tennessee Army National Guard
10.2011 - 10.2017
Associate of Science - AS - Crisis/Emergency/Disaster Management
Chattanooga State Community College
Certificate - Police Academy
Cleveland State Community College
Certificate - Emergency Care Attendant (EMT Ambulance)
Chattanooga State Community College
Bachelor of Science - BS - Computer Science, Cybersecurity Systems Concentration
Middle Tennessee State University (MTSU)