Mohamed Ansari
Villupuram
Summary
Dynamic manager with proven success at QNQ Pharmacy, enhancing customer satisfaction and team performance through effective leadership and staff training. Skilled in decision-making and time management, I consistently controlled costs while boosting profits, ensuring a high-quality service environment that fosters employee engagement and productivity.
Overview
15
15
years of professional experience
Work History
Manager
QNQ Pharmacy
04.2023 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
Sales Associate
National Medical
04.2010 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Experience in handling Medical drugs
Education
SSLC -
Government Hr Sec School
Villupuram06-2009
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Staff training and development
- Purchase and sales
Languages
Tamil
Advanced (C1)
English
Intermediate (B1)
Timeline
Manager
QNQ Pharmacy
04.2023 - Current
Sales Associate
National Medical
04.2010 - 04.2023
SSLC -
Government Hr Sec School
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